Patient Reviews
Patient Reviews
At Western Mass Periodontics, we're proud to offer a variety of solutions to help our patients reclaim their smile and oral health. Below you will find various testimonials from past and present patients. Once you review these testimonials and get to know us a little better, give our Pittsfield or Great Barrington, MA office a call to schedule a consultation.
Reviews for Western Mass Periodontics
"They were all kind and efficient"
"Dr Salzmann is very conscientious and caring ! Always gives me time and explains things thoroughly. The assistants, MacKenna, Jenna and Alli were very helpful, as well."
"I am so grateful for Dr.Schmidt and specifically Margaret Mary. The empathy and compassion was outstanding. After seeing a dentist and a specialist this week, I was left with tons of questions, no game plan, and in pain. Dr Schmidt evaluated me and told me exactly what needed to be done, answered my questions, cared about my pain, and I am now feeling better about the process going forward. Thank you so very much! Your kindness will not be forgotten!"
"Everyone was the best combination of efficient, competent, and appealing."
"Everybody there is very nice."
"Dr. Williams is very experienced and you feel like you are in good hands . His office and technicians help to move your appointments along efficiently. They keep you informed."
"Dr Williams lead me through a complicated dental issue with expertise I will recommend his practice to my family and friends"
"Great people, great results, great care. I couldn’t recommend them more highly."
"I had dental surgery today and was so anxious! Dr. Salzmann and Dee were amazing - quick, expert, and compassionate. They made this tough experience so much easier on me!"
"The entire staff is wonderful. I definitely recommend dr Schmidt. He has a great sense of humor and does great dental work. 10 out of 10"
"Once again I was pleased with my treatment. The young woman who cleaned my teeth was professional, helpful and kind."
"Thank you very much for getting me into the office to repair my implants. I appreciate your explanation and your expertise on the repair."
"Great!!!👍"
"Explained everything"
"First time seeing Heather for my cleaning. She was wonderful."
"Great service, felt comfortable. Staff listened to my needs."
"I felt good upon arriving at Dr. Williams' office. I felt great upon the conclusion of my visit. Excellent, professional, pleasant care. Thank you to Kayla for your attention. It's the hygienist who truly keeps me on track!"
"I have a fear and dislike for periodontal anything, but Western Mass eased my fears with their knowledge and gentle approach. Everyone was super friendly and professional!"
"Dr Salzmann and staff were great! They explained everything were professional and so nice."
"I was nervous coming in today for my procedure but both Dr Williams and his assistant set me at ease."
"Very courteous and professional! Explained all in detail! Was very patient and kind in explaining all in detail!"
"The staff was warm and fuzzy."
"Follow up visit to remove the suters (stiches) was super quick. I was in and out in about 15 minutes."
"I don't like filing out all these evaluations. Suffice it to say all went well with nothing painful and Dr. S was quite calm and efficient."
"Upon the recommendation of my dentist I sought a consultation with Dr. Schmidt for a sensitivity issue related to gum recession. Dr. Schmidt and his staff were professional and thorough during the meeting. They took pictures and performed an examination. I also had X-rays taken that will be accessible to my dentist. They provided information about the procedure as well as my specific circumstances and potential timeline for treatment as well as follow up care. I feel confident that they have provided a treatment plan that will benefit my oral health in the future. They also advised that my issue is not emergent and I could schedule the procedure when I was financial ready and did not pressure me to have the work done which I felt was considerate and honest."
"They take good care of their patients. They are kind and sensitive to those of us who may have dental anxiety... Definitely five stars"
"Very happy with the entire process. The extraction was fine, Sebastian told me what he was going to do. McKenna was terrific, very professional and to the point."
"What a lovely experience. The staff & my surgeon, Dr. Salzman, could not have been kinder! He was extremely patient with me as I was having a wisdom tooth extracted and had no idea what to expect. All in all I would highly recommend Western Mass Periodontal!"
"Excellent staff and great care!"
"Pleasant and helpful experience!"
"Dr Williams is amazing! I highly recommend him and his team. He made me feel very comfortable and the procedure went smoothly. His compassion and beside manner is refreshing!"
"A good dental experience"
"courteous staff, knowledgeable doctor"
"Heather is my dental hygienist at Western Perio and I could not be more pleased. She is exceptional at her job. Dental cleanings can be very uncomfortable in the wrong hands, but with Heather discomfort is minimal while still thorough. She is always prompt and keen to listen to any concerns I may have. I highly recommend her and Western Periodontics."
"Everyone treated me with professional curtesy and friendliness. I had a good experience with very little pain! I would highly recommend this office to everyone."
"Heather is the best. Does an excellent clinical job of cleaning. Appreciate that she checks my mouth for problems"
"From start to finish everything was done efficiently and with great care."
"It was a wonderful experience.The staff were knowledgeable and friendly.I did not have to wait weeks for my appointment Overall it was a great experience.I am very pleased and happily will return for my follow up appointment..Went back for my follow up, once again the staff were friendly and efficient. I wouldn’t hesitate to return to this office for all my periodontal needs."
"Very positive. Heather does excellent work!"
"The best!"
"excellent professional service delivered in a timely manner."
"It was efficient and I learned a lot. Hope to continue to improve. Thank you."
"Thoughtful, caring , knowledgeable and concerned. As always Dr. Schmidt was thorough, quick and reassuring."
"Always great service."
"My extraction was quick, efficient, and free from significant lingering pain. Very satisfiedI returned today and Dr Saltzman efficiently installed my implant. Front office staff was particularly helpful during this appointment. Very satisfied again."
"Everyone is pleasant and informative. Dr. Schmidt is excellent. He makes sure you know exactly what he is doing and he makes sure you are not experiencing any pain."
"I had a very pleasant experience! Would definitely recommend."
"Erich is exceptionally skilled in simmering this patient’s’ trepidation and anxiousness over procedures. Jenn expertly answered many questions in a calming tone that added to the comforting and caring atmosphere."
"Went in on scheduled time and immediately received service scheduled and finished in less time than appointment was scheduled for"
"Very professional. Dr. Saltzman is extremely knowledgeable and skilled. His assistant is also knowledgeable and friendly. All staff are friendly as well."
"Easy to get to, ample parking, a clean comfortable office and friendly, competent staff.Dr Williams is a very pleasant man and thoroughly experienced. The last implant he did for me worked very well and no problems with it after many years."
"I am very grateful to Carver Family Dentistry for referring me to Dr. Michael Williams. It was a smooth experience in spite of an uncomfortable removal. The ONE BIG THING I wish to share which is why this is a 4 star review vs a 5 star review is that LONG FINGERNAILS have NO PLACE in this type of practice. To be CLEAR, the gal who “sported” them was a love HOWEVER, as a practicing alternative care physician, I can confidently say, NO! Please remove them ASAP and do not touch the clientele with them on."
"Prompt, professional, thorough."
"Excellent, professional for a senior citizen!"
"thanks much for careful inspection of my implants, and work installing them. best regards andy plumer."
"Dr. Williams explained the procedure and aftercare. He is always pleasant to talk with."
"Right on timePleasant and politeAnswered all my questionsThanks"
"Awesome Dr Williams, both Hannah’s n jesslynn and Debbie amazing and he does excellent work, thank you!!"
"All together as pleasant as going to the dentist can be. Friendly and capable staff. Clean environment. Removal of old implant from infected site. Minimal discomfort. Excellent follow-up. Plenty of appropriate information. Dr. Williams was terrific."
"I have been going to see Dr. Williams for almost a year to address serious periodontal disease in my gums. I also had to have an tooth removed and an implant put in place. The office staff is very friendly and knowledgable. Dr Williams explains everything very well, and is a compassionate doctor. In addition, the dental hygenist I see regularly is absolutely fantastic- thorough, gentle, and full do good advice for self care"
"Dr Schmidt was professional, fun, animated and easy to talk to when your mouth wasn't full of dental tools. He made it easy as did his assistant. I was made totally aware of the procedures, options, and a well laid out road map as to what expect, to include expenses."
"Great Job"
"Just a great, smart, warm and even enjoyable dental encounter that resolved much of my childhood dental anxiety without drugs or hypnosis! A great place that does great work."
"Yesterday I had a small but worrisome dental emergency. Dr. Schmidt’s practice at Western Mass Periodontics was able to schedule a last minute appointment for me, which I really appreciated. Everyone I encountered was friendly, efficient, and professional, from reception to the assistant to Dr S himself. They solved a problem that might have ruined an upcoming trip. Many thanks to everyone."
"I have had some very bad experiences at different dentist along the way. Unfortunately, I had an infection and broken root on one of my teeth. Dr.. Erich Schmidt examined me and my x-rays and confirmed the diagnosis. There was no way to save the tooth so it had to be extracted. Dr. Schmidt was a very conscious of my trepidation and nervousness. After the numbing, He was very empathetic and took the process slowly. He would add more numbing medication when I needed it without any judgment. The extraction went surprisingly well, and he did a bone graft. That evening he called to make sure I was doing fine. Today is the second day and other than a little soreness, there is no pain! I highly recommend this office for anyone who needs work, especially Dr. Schmidt."
"Dr Williams did a great job with my gum treatment."
"quality care and an overall great experience. However. The Chairs are VERY uncomfortable. Back Spasms after half an hour. Do better Doc. You can afford to"
"Great to see Shay again! Excellent as always!And courteous staff at the desk."
"I am a fairly new patient to the practice and I am so glad that I found Dr Saltzman and the staff at Western Mass. Periodontics.The Dr listens to your concerns and answers your questions . He is very gentile and I’ve had no problems with the work he’s done so far.I had a surgical procedure and he called me that night to check and see how I was doing. He didn’t have the staff call , he called himself.I’ve called with questions and left a voice mail for the nurse and she calls you right back and answers all your questions.The receptionist is friendly and makes you feel comfortable.I highly recommend Dr Saltzman and staff."
"Very kind, competent and efficient.Highly recommended!"
"Good experience. Hygienetists very professional"
"This is one of my favorite offices and Kala is just lovely and so very good at what she does."
"Dr. Williams was great, pleasant and professional!"
"It was a wonderful experience.The staff were knowledgeable and friendly.I did not have to wait weeks for my appointment Overall it was a great experience.I am very pleased and happily will return for my follow up appointment.."
"Love that the office is always on schedule. Implant procedure painless; all dental staff friendly and professional."
"The entire organization's services are excellent!"
"Dr. Schmidt and the staff were very kind, informative and caring. Dr. Schmidt took the time to explain everything in a patient-friendly manner, and helped put me at ease."
"Great staff. Knowledgeable and dependable, kudos!"
"Very kindly fit me in for an emergency. Great people and great service."
"Dr. Salzmann was patient and very gentle. He kept telling me I was doing fine, and answered all my questions. His staff are knowledgeable and kind. If you need periodontal work done, this is the place to go."
"great personalities and efficient"
"I see Shelia for my periodontal cleanings and just love her. She is thorough, always pleasant and good humored and able to answer m questions. This is a great practice to go to overall and I highly recommend them."
"I had 4 sutures removed where 2 teeth were extracted a week ago. The young lady was very professional and the sutures were removed in no time."
"So far a great experience, with an excellent team in place, considering the next step is going to be intense."
"First visit today for a deep cleaning. Good professional and friendly treatment by everyone in the office."
"Always enjoy going there to get my teeth cleaned. Noticably better that other dentists I've been to. Great staff!"
"Very good"
"On time…patient and friendly"
"Excellent work, promt office visit, exceptional follow-up."
"My experience with Dr. Williams and his staff was great! They made me at ease with every step of the tooth implant process. Thank you for making tough procedures as pain free and easy as possible. Thank you!!"
"Explanations shared. Good pain control . Good f/u instructions. Going well so far"
"Always a good experience at Western Mass Periodontics!"
"Kayla the best, answered all my questions and never felt rushed."
"Dr. Salzmann was patient and very gentle. He kept telling me I was doing fine, and answered all my questions."
"Shay was professional friendly and cheerful. The room was exceptionally clean and everyone was pleasant and warm."
"Dr. Salzmann and Margaret Mary were so very kind to a terrified 1st time patient, patiently and clearly explaining every step of the exam, and providing a thorough treatment plan. I am feeling more confident and calm about upcoming work to be done, thanks to Dr. Salzmann's professional and knowledgeable explanation of the procedures."
"Right on time, congenial, thorough and very professional"
"Kayla is an expert with cleaning my teeth. She obviously takes pride in her job. I'm always well cared for at Dr. Williams' office. I am grateful for their team and highly recommend them."
"It was a great experience as always!My hygienist covered so much info👍I was given a extraordinary thorough detailed plan to maintain and preserve my teeth👍You just feel that you’re so important when you’re there and they sincerely care❤️"
"Kayla always does a great job, careful and complete. She is aware of sensitivity in my teeth and warns me ahead of time when approaching those areas. Great conversations keep my mind off the work too."
"I have been going to western mass periodontics for a very long time (Dr.Sandrew) whom I loved dearly. Dr.Schmidt and Dr.Salzman have taken over since since then. I've had the pleasure to work with both of them and they both are very professional yet down to earth. They always put my fears to rest and always make me feel really comfortable. And the nurses, hygentists and even the ladies at the front desk are all very professional and treat you with such kindness. Will always recommend coming here.Kathy Dimitropolis"
"Shay was my hygienist and she was excellent. She explained all procedures clearly, answered my questions in detail, told me what to expect and how to proceed. She was considerate and kind. I couldn't have asked for a better experience than I had with Shay."
"Everything was professional yet welcoming. I felt I was in good hands. Thank you 😊"
"Thank you!… I’m very impressed with Kayla‘s firm but cautious touch as a dental hygienist. A true professional and good conversationalist!"
"Today’s visit was a quick one to remove stitches after having the surgical post implanted 2 weeks ago. This is the 2nd extraction and implant that Dr. Williams and the team have done for me. They are kind, gentle, professional, and punctual - always. They provided detailed information, instructions, and accurate estimates prior to completing the procedures. I Highly recommend them!"
"Very professional."
"Heather Swistak does a great job!She taught me what I needed to do to save my teeth and I am forever grateful. She is kind and treats herclients with dignity and respect."
"My visit was excellent. Heather is top notch. She puts you at ease and is very professional in every way."
"Everyone was wonderful."
"I always enjoy my time with Dr. Williams. I trust him. That brought me the confidence I needed to receive my implants from him…….painlessly! I find him extremely skilled! Today we completed another implant check, and I received a “perfect” rating! Another perk seeing Dr. Williams is enjoying his sense of humor and listening to his ever- catchy laughter!The office runs like a well-oiled machine….no waiting in the waiting room. The staff is efficient, skilled and personable. An overall great place! I highly recommend Dr. Williams!"
"Always pleasant and caring while doing a great job."
"Heather is always great. Thorough, professional and friendly."
"Dr. Salzmann and his team took great care of me for my recent tooth removal and implant. I highly recommend!"
"Dr. Williams is super nice, his work is superbly done and fast, and his staff is very pleasant to interact with. I would recommend his services!!!"
"Staff was friendly . Dr Salzmann was professional and polite. My procedure was quick and painless . I would highly recommend Western Mass Periodontics."
"I appreciate being able to come in earlier in the week as I was having some discomfort."
"Dr Schmidt and the entire staff are the best. Not only friendly but highly informative.I'd recommend them to anyone needing periodontal treatment."
"Always complete and excellent care."
"My appointment started at the scheduled time which is appreciated. I was there for a consultation, but I was able to have the procedure done at that time which was efficient and convenient. All aspects of the process were explained prior and during the extraction."
"My experience was the same as the first...friendly, informative, compassionate and professional. My mother was in the dental field for almost 40yrs and I was a patient which meant that I always got exceptional treatment. This developed a high bar and sometimes led to being critical of seeing how other offices operated when I had to find another Dentist. That said, I am happy to see that there are still great local professionals who truly care about us as patients and are very good at their job."
"Very pleasant first experience. Everything on time and efficient. When I called back with a question post my visit, Jenna, my coordinator got right back to me and took care of my concern. I'm impressed."
"I had a fairly straightforward procedure - a molar extraction of an intact tooth and a bone graft, in preparation for an implant. Dr. Salzmann has a wonderful, calm, gentle demeanor and the staff are all excellent and personable. They get you in on time, explain the procedures and your options, work up a treatment plan quickly, and tell you the cost up front so you can decide what to do. There is absolutely no pressure to take a certain action. Dr. Salzmann is a terrific periodontist and a welcome addition to the Berkshires."
"Excellent! Thank you."
"Talented, skilled, responsive"
"The experiences at Western Mass Periodontics have been excellent all the way through. I am still in awe how Dr. Schmidt pulled all my teeth without me feeling anything. The technical side of getting an exact image are simply 'jaw-dropping', as they employ newest technology! The finished product is excellent in stability, fit and looks. Very satisfied, indeed!A big "Thanks" to all involved."
"Wonderful office staff and professional care. They are the best anywhere."
"They did a great job as they always do."
"Heather is the best hygienist. Always very thourough"
"On time (actually early) . Did not feel rushed. Presented all options for treatment. I am satisfied"
"I've been seen by many dentists and periodontal surgeons for the last 12 years and this office is the most friendly and attentive group that I've ever visited."
"Ariel and Dr Schmidt were great. They made a dental procedure that was difficult for me easier. Very professional and personable."
"Excellent and friendly service. Heather is the best dental hygienist!"
"Outstanding work and service"
"Amazing people!"
"Western Mass Periodontics performed excellent service on my teeth today. Periodontic was caring and very professional. Care was taken to schedule a missing filling to be re-install at my next dental appointment at CHP. My mouth feels wonderful after cleaning.All the best.Leyn Burrows"
"Excellent experience. Dr Schmidt is terrific!"
"Dr Schmitt was excellent. Always informed of the procedure and professional. I always felt comfortable and confident in his work. From the office staff, to my hygienist, Jessie, they were extremely pleasant. I highly recommended them for any dental procedures."
"Always a great experience- competent caring staff - they check all the boxes!"
"Dr Schmidt and his entire team are quite the group.Everyone is always friendly, professional and more accommodating than most medical offices."
"De. Schmidt and staff are the best!!"
"Dr. Salzmann and his staff did my first dental implant, with both expertise and a caring approach. I'd hope not to need another implant, but if so I'd go back with no hesitation."
"Great first visit with Dr. Schmidt and Lauren. Both were wonderful. Very thorough, understanding, and kind. Looking forward to working with them for my procedure."
"Friendly and professional. I'm very happy with my experience at Western Mass Periodontics."
"Everyone is gracious from the receptionist to the technicians to the doctors. My procedure was perfect, clean and without any unpleasant after effects."
"My experiences at Western Mass Periodontics have exceeded my expectations. Dr. Salzmann was gentle and kind, and he understood my dental anxiety and worked with me. I highly recommend him to anyone needing these services."
"Very much taken care of. Thank you"
"I was very impressed by the work done by Heather Swistak so patient so friendy thank you very much"
"Very professional environment."
"Very professional environment."
"I was very pleased with my visit. The assessment was thorough, and the dentist was kind and attentive throughout the appointment. They clearly explained everything that was happening and made sure I did not leave in pain, after having lived with discomfort for the past two months. I am very grateful for the care I received."
"Fantastic people"
"Short visit, seen as scheduled with minimal waiting."
"My extraction was quick, efficient, and free from significant lingering pain. Very satisfied"
"Very pleasant atmosphere! Everyone is so friendly and helpful! Wish all doctors offices were run with the same positive ambience!"
"Everyone was professional and friendly"
"Courteous and professional office and staff; Dr. Erich Schmidt is an extraordinarily fine dentist/periodontist."
"The team is very knowledgeable and professional. I was very worried about having this procedure, but it was quite painless and gentle. I am very impressed with the care I received."
"WMP - are very professional and caring and did awesome work, I will continue my dental needs at this practice !! Thank you WMP !! Sincerely-John..."
"Dr Salzmann is very conscientious and caring ! Always gives me time and explains things thoroughly. The assistant, MacKenna, was very helpful, as well."
"Heather is a professional in every respect."
"Excellent! Caring team, extremely kind and proficient. I'm grateful to them."
"Heather is great at what she does."
"They got me in as a new patient for an extraction incredibly quickly. Wonderful people. ... I'm not adding photos... What would I even add? Bloody gauze? The tooth they pulled?"
"The dental care I received was of high quality and I spent very little time waiting to be seen. Everyone was attentive and friendly, too."
"Amazing, was taken as a new patient quickly, thankfully because I had an infection that needed to be remediated. After my consultation I was scheduled for surgery within a couple of weeks. Very professional care by Dr Salzman and staff. I highly recommend if you need work done!"
"The entire team at this practice is amazing. From the greet , to Dr. Salzmann & his assistant Mackenzie ! Compassionate, communicative, & professional. I admit , i had anxiety going in , but all visits I left feeling confident . Thank you for your care . Best practice EVER !Michelle C."
"Always professional and still warm and friendlyExcellent work!!"
"Very caring and professional staff. Dr. Salzmann has a wonderful way with his patients."
"MY appointment with Dr Salzmann was good. I'm currently-- having no problems with the oral surgery.However, when I got to the pharmacy, I found that the prescriptions had not been called in. It took two phone calls to your office and over an hour of waiting to get them filled ( and the pharmacist was great, by the way). That put me home well after dark, a problem for me, exhausted and hurting."
"I was well taken care of today….. as always."
"They are talented and professional."
"Staff was pleasant, helpful, and seemed very knowledgeable for my first consultation visit"
"They got me in as a new patient for an extraction incredibly quickly. Wonderful people."
"Cordial welcoming practice; Doctor & his assistant take time to explain findings & share plans for forthcoming care. I am a new patient & felt heard as well as assured of review of my files."
"No pain they took good care of me.Thank you"
"I was seen quickly. Procedure was pretty much painless. Clear instructions were given. Not much postoperative pain. Very friendly office."
"Great experience! Wonderful outcome!"
"Heather & Dr Schmidt are the best!"
"The doctor and his assistant were courteous and professional. They answered all my questions about post-operative care and made what could have been a painful and challenging procedure as pleasant as possible."
"Professional. Accommodating. I used the Great Barrington office."
"Heather is a great hygienist who knows her stuff. She is thorough and knowledgeable and gets the job done quickly."
"Always feel so welcomed and everyone is so friendly! Dr Schmidt is knowledgeable and makes me feel comfortable! So happy I go there."
"Excellent experience - and surprisingly fun. The staff was friendly and efficient, and the hygienist was expert, knowledgeable, and most competent."
"friendly All of your staff was very helpful and seemed to care about the patients ."
"Dr. Schmidt and his team are always very professional. I put complete trust in their knowledge and ability. 🙂"
"Flawless and painless extraction."
"Heather is exceptional.. she knows her business!"
"I really like Dr Salzman and the entire staff at Western Mass Periodontics! They have been really kind and gentle throughout my process so far. I was especially surprised when Dr Salzman reached out to me directly after a recent procedure to make sure I was doing ok later that evening!"
"I had the best cleaning of my life with Heather!She was so caring, very detailed and professional. It was painless and so well done. She gave me great personalized recommendations.I wish I have met her before. I will always be happy to go back.There is no more perfect and professional person than Heather to maintain your periodontal health 👌🏼"
"I had the best cleaning of my life with Heather!She was so caring, very detailed and professional. It was painless and so well done. She gave me great personalized recommendations.I wish I have met her before. I will always be happy to go back.There is no more perfect and professional person than Heather to maintain your periodontal health 👌🏼"
"Friendly and efficient staff. Dr. Saltzman was professional, kind, and took the time to answer my questions. I felt quite confident in his abilities."
"I had a great experience with this dental office. The staff, including the doctor were professional, friendly, and very competent. The environment was clean, calming, and comfortable. I definitely recommend their services."
"Thank you. I so much appreciate your expertise"
"They explained every step and answered all my questions. They didn’t just rush me in and out. Felt confident that I was in good hands"
"I had a bad experience with the novocaine and the hygienist, Jennifer, and the doctor were very patient and kept me calm. Everyone there was just so nice. I would definitely recommend western mass perio! I only wish they were general dentists also. Could not have asked for a better team"
"Great staff everyone was helpful and concerned for my positive results."
"Very helpful staff."
"On timeWarm welcomeCleanCarring"
"I went in with apprehension and left feeling like I was treated with respect and empathy and a path forward. Starting with Margaretmary doing my intake and scanning and of course Dr Schmidt thoroughly discussing and showing me examples of what options might be best. Here's to a new future!"
"The staff was terrific and all went well."
"My experience today was excelent. The hygenist was very skiiled and very helpful advising the best way to maintain a healthy mouth.."
"Highly professional and yet comforting. What else would you want from a Periodontist and his team?"
"Excellent! Kind, patient, and it was over before I knew it."
"Had a wonderful experience with Heather today at Western Mass Periodontics! She was friendly and kind, and explained the details of my cleaning clearly and concisely. She was also super gentle but effective while cleaning."
"efficiently managed dental office"
"From my initial conversation with Theresa, I felt she understood my fear of my upcoming procedure. She is a SKILLED listener with compassion & patience.The entire visit with Dr.Salzmann was unlike any other dental appointment I’ve ever experienced. from the consultation, to today’s procedure was nothing but a positive experience.Dr. Salzmann was thorough, patient, caring, compassionate and explained every step as he went along. He is a master at his craft. He made me feel relaxed as he knew how nervous I was. The hygienist was just as professional and supportive, I believe her name was Mackenzie. Today, I had the best team! Thank You .Michelle Celentano"
"Wonderful service"
"saw me even when i arrived a week early for my appointment. (thank you so much to the receptionist; sorry i don't recall your name) and dr schmidt was excellent in explaining my dental issues and potential remedies. had the tooth removal and shoring up of other tooth a few weeks later. very professional but also personal. a follow up call later that day to ensure all was ok (which it was) was much appreciated."
"Dr. Salzman explained everything he was doing and checked in with me regularly. The procedure went well. Post-care was well explained, and I like that I was given an emergency contact number, just in case."
"All staff are professional and the procedure was expertly performed."
"friendly and easy"
"Very quick visit. Possibly could have had the exam done by my dentist."
"friendly and easy"
"The best."
"Polite , thorough, Dr explains what he is doing, staff great"
"excellent communication and support from team"
"I've gone through the implant process with 2 other Berkshire doctors and both of the experiences were terrible. I am so glad I found Dr. Williams! Dr. Williams is thoughtful, compassionate, creative, and a great listener. My case was very complicated; I was anxious and fearful because of previous trauma. Although the surgery was over 2 hours, I had no swelling and minor pain afterwards because of his careful planning. In fact because of the sedation I remember little about the experience. I am incredibly grateful for the entire office and their care."
"Patient, understanding, encouraging, professional from beginning to end. Thank you."
"Heather is always professional and helpful to have a good dental interaction."
"Great service by kind and courteous experts. Dr. Salzman projects a confident expertise in the knowledge and management of his craft. The staff is kind and engaging. Thank you all."
"WMP&I, Provides à nurturing, professional setting for care. Dr. Salzman has carefully designed my treatment, so that I’ve remained comfortable throughout my surgeries. Nothing is more important than that tailored care from our physicians."
"Wonderful overall experience!"
"Dr Salzamsn is very good to work with"
"Excellent team, process of putting in implants was clearly explained, the implants were done very well. Couldn’t be happier!"
"Great they were"
"Very personal care and concern. Glad to see Dr Schmidt sharing his expertise with “a shadow”. We need more dentist offices like Dr Schmidt and his professional crew! Thanks for the great care!"
"Super office in all ways"
"Wonderful people"
"saw me even when i arrived a week early for my appointment. (thank you so much to the receptionist; sorry i don't recall your name) and dr schmidt was excellent in explaining my dental issues and potential remedies"
"I had a three- tooth bridge removed as a step towards putting in implants. Dr. Salzman and his dental assistant were terrific. They also provide thorough post- procedure explanatory materials. I felt comfortable that I was in professional and caring hands."
"Dr Salzmann is amazing! He takes the time to explain all the details and options for my care & does so in a confident yet gentle way! It is clear that he has the skill and compassion for his calling! I trust him implicitly!"
"It really was an excellent experience. I’m a nervous wreck too so I’m not always easy but Dr. Salzmann and his assistant (I wish I'd caught her name) both made me feel very comfortable and the whole process was carefully and efficiently done. I knew I was in very professional hands. So thank you for that. I look forward to coming back for the follow-up appointment in a couple weeks.Richard PopeHousatonic, MA"
"Friendly, professional, confidence-inspiring."
"Prompt, friendly service. Knowledgeable team"
"This guy is an absolute ROCKSTAR! Total gem of a human and really cares! His empathy and humor got me through a tough extraction. (For Me). I’d give him 1 billion stars if I could!"
"Always a good experience even during unpleasant procedure. Worth the drive from New York. Thank you"
"It was very good. Everyone is so nice. Nice to go to an appointment & be seen on time. Dr. Schmidt is great at what he does."
"Everything was perfect. . Thanks"
"Dr Schmidt is wonderful! He is professional, caring and his ental work is exemplary! The office staff is also professional and extremely competent! I can only say wonderful things about this practice both professionally and personally!"
"Excellent hygienic experience. Appointment was kept promptly on time. Hygienist was thorough, Office was immaculate. Couldn't have asked for more."
"Excellent"
"As always, Dr. Schmidt and his staff are professional, highly skilled, and personable."
"My husband Ted had an extremely positive experience with Western Mass Periodontics today..Jennifer Devins went above and beyond explaining everything to him and putting his mind completely at ease and for that we are truly grateful."
"Dr Schmidt and his entire team are always a step ahead and on the ball."
"Friendly excellent care!!"
"Heather and Dr. Schmidt are excellent."
"Very much appreciated quick and professional visit for the visit"
"Efficient service, nice staff."
"As great an experience as a " trip to the dentist" can be ! very professional staff from top to bottom , and very nice too!"
"I was very appreciative of the care and support from the beginning to the end of my visit."
"Very professional and caring staff."
"I always felt I was in good competent hands. Thank you to all staff members that cared for me."
"Very thorough and thoughtful. Everyone is professional and treats you very well"
"I had a great experience with Dr. Schmidt and his assistant Jackie. They are both highly knowledgeable and experienced, but also very personable, which immediately put me at ease. Dr. Schmidt took the time to explain everything clearly about my upcoming procedure, and Jackie was kind and reassuring throughout the process. I left feeling confident and well cared for. I would highly recommend their office to anyone in need of periodontal care."
"Everything was perfect. Eric and Liz were wonderful. Thanks"
"Dr Schmidt removed a tooth, put in an implant and now I’m readyfor a crown. Everything was easy and mostly painless. I would recommend Western Mass."
"Today was my third experience with this periodontic/implant practice. The team, led by Dr. Erich Schmidt, works seamlessly. Information giving and communication is superb. Dr. Schmidt is technically gifted, and the practice is a happy one. Overall, it was as delightful an experience as one can have in oral surgery situation. I could not be more satisfied."
"My implant procedure was fast, comfortable and not unpleasant in anyway. I am very pleased with the outcome."
"Excellent..."
"Patient centric office. Always friendly and honest. Highly recommend"
"Yesterday I had two teeth removed by Dr. Salzmann. The surgery and the following deep cleaning were done with flawless efficiency. Doctor's work was complemented by the professionalism of the support staff. The morning after I avoid crunchy food and take the meds, but otherwise feel 100% normal"
"Dr Saltzman has been wonderful- explaining my procedure clearly, answering all my questions thoroughly, and showing great care and responsiveness in the procedure. The staff is lovely, very caring and professional."
"Very satisfactory in terms of explaining things and reviewing options."
"Excellent. So far so good"
"Everything went perfectly."
"I am absolutely thrilled with the dental cleaning I recently had. Heather is a true professional and she is awesome. Great work and as always I am pleased with my cleaning. Kindly keep Heather as long as possible. Stupendous hygienist."
"In the waiting room for less than 5 minutes. They took me early Everything was fine and efficient. Dr Sebastian's a lovely man. Highly recommend the office and all the employees.Good experience all around. Thanks all, Hxxx"
"I was treated courteously and all my questions were answered."
"Dr. Saltzmann and the staff of Western Mass Perio are outstanding. Extraction and implant are not "gentle" procedures, but Dr. Saltzmann and his assistant were patient, attentive and thoughtful throughout. Post op for both procedures went very smoothly with pain well under control by the prescribed medication."
"Although the hygentiist that I was assigned was unaware that I asked for a tooth extraction to be performed this visit(even though I called specifically for that and was assigned a different appointment time for that reason, overall is was a very good visit. Dr. Soulman was very good and professional. I have booked further treatment with this office."
"Great job"
"Jessie was kind and welcoming to me.Jessie did a great job explaining procedures to me.She also used visual aids. Jessie readily answered all my questions and concerns. She is professional and very knowledgeable."
"Excellent experience!!"
"Always excellent at this dental practice. Thank you!I've been seeing Heather for many years...she's the best!"
"I really appreciate the staff here. Everyone is so caring! And took me in immediately for a dental procedure."
"If it’s painless, it’s an automatic five stars for me. Dr. Salzmann and Makenna were great."
"Excellent service and very caring"
"Had a deep cleaning today with Amber. I had never had this before and was a bit nervous. Amber was terrific - gentle and thorough — and painless. Very efficient, friendly, and clean office."
"Kindness and professionalism blend into excellent care."
"The office staff was friendly as wae the Doctor."
"Dr Salzman and everyone in the offices are wonderful. I am very grateful."
"I'm very happy I was referred here. They're all great and took very good care of me. They're patient, understanding and gentle. I've been there 3 times for procedures and each time, they have been great. I can't recommend them enough."
"The staff and doctors show care and respect. The outcome of my surgery and followup care was better then I expected and they saved my tooth!"
"Very friendly, appreciate it how everything was explained to me."
"Great service / always with a smile! Erich and his team are top notch! Keep up the good work. It’s appreciated!!"
"Dr Schmidt is the best! I was worried about a possible tooth infection and how that might affect my upcoming surgery. Dr Schmidt returned my call right away and fit me in for an exam immediately..I was very thankful! Dr Schmidt has previously done 2 implants for me and the entire process was painless and turned out beautifully. Thanks again to Dr Schmidt and his wonderful staff! Deb Galvagni!"
"Great caring staff and doctors."
"All employees cheerful and competent.Dr Schmidt inspires confidence."
"We had a fantastic experience with this practice! Everyone was incredibly friendly, professional, and knowledgeable. My son needed an implant, and the entire process went smoothly—we couldn’t be happier with the care he received. I highly recommend them!"
"This is a well run office with a kind staff. Dr Eric Schmidt has a fine team. He is quite exceptional, expert at providing calming professional care. I needed an urgent tooth extraction. He did that and placed an implant with enormous skill."
"Dr. Salzmann and entire staff kind, compassionate, knowledgeable ... top notch, 1st class. Will never hesitate to return, if necessary !!! THANK YOU ALL for everything yo have done ! Great experience !"
"Best service and care ever. Been a patient for years and gets better and better.....6 stars out of 5"
"Very helpful"
"Dr Salzman is a prince among men & the most gentle, professional & caring doctor. He cares about his patients & is thorough & skilled. I highly recommend him & the Western Mass Periodontics & IMplant Specialists."
"Dr.Salzman and his crew are great."
"I had an absolutely amazing experience with Dr. Schmidt and his team. He put in two implants, extracted a tooth, and gave me a fixed hybrid appliance—all in one visit! I was in the chair for three hours, and thanks to a prescription sedative he gave me ahead of time, I don’t remember a single thing. No gas, no medication at the office—just the prescription, and I was out like a light. When I woke up, it was all done.It’s honestly incredible what he accomplished in such a short time. I had no pain when I got home and felt great. My only concern was making sure I followed his instructions to the letter!My follow-up visits with Dr. Schmidt were just as impressive. He was very thorough and took the time to point out a couple of small things I could do to make sure everything healed properly. I’m so glad he did—those small adjustments helped avoid any issues that could have slowed down my recovery. His attention to detail made a big difference.His staff is just as wonderful as he is—kind, professional, and skilled. They are a true reflection of Dr. Schmidt’s care and standards. If you’re nervous about dental work or looking for someone you can trust completely, I can’t recommend Dr. Schmidt enough. You’ll be in the best hands possible. Thank you, Dr. Schmidt 👍🏻Rena Stuart"
"This was my first visit. I really like the setting … the building, the trees, the offices. Everyone was pleasant and Dr. Schmidt was great. Definitely felt at ease and in good hands."
"Caring and professional. I was nervous about gum grafting but felt fully supported and it wasn't that bad."
"Excellent periodontal practice with a caring, professional staff. From the moment you walk in, you’re treated with kindness and respect. The team is knowledgeable, attentive, and genuinely dedicated to patient care. I felt completely at ease throughout my treatment and confident I was in expert hands. Highly recommend!"
"Wonderful, professional office. Heather is the best!! Great care, great people."
"Wonderful, professional office. Heather is the best!! Great care, great people."
"Dr Salzmann and team were fantastic. Highly recommended"
"Everyone was super efficient and genuinely friendly. Dr. Schmidt explained all aspects of the process very clearly. He’s a very upbeat positive person. First impressions are very positive.Each follow up visit has gone smoothly.And I just did my final with a passing grade !!These folks are really just wonderful, no kidding :)"
"I am absolutely thrilled with the dental cleaning I recently had. Emily was professional and she made certain I was comfortable m. Great work and as always I am pleased with my cleaning."
"Always have a good experience when coming here. I have been brushed off by many dentists and oral surgeons but Dr. Schmidt has really listened and offered solutions for me. Highly recommend and other dentist here is great as well. Thank you."
"Dr Salzmann is very conscientious and caring !"
"Very knowledgeable staff. Dr Schmidt and his team answered all my questions and made me feel very comfortable."
"First visit was very informative."
"Very knowledgeable staff. Dr Schmidt and his team answered all my questions and made me feel very comfortable."
"From the reception,to all the associates and the doctor wonderful experience, even having a tooth extracted unexpectedly."
"DR SCHMIDT IS THE BEST, BOTH OF US HAVE A GREAT EXPERIENCE AN TRUST HIM TO RESOLVE ALL OUR DENTAL PROBLEMS."
"DR SCHMIDT IS THE BEST, BOTH OF US HAVE A GREAT EXPERIENCE AN TRUST HIM TO RESOLVE ALL OUR DENTAL PROBLEMS."
"DR SCHMIDT IS THE BEST, BOTH OF US HAVE A GREAT EXPERIENCE AN TRUST HIM TO RESOLVE ALL OUR DENTAL PROBLEMS."
"I was in yesterday to see Dr. Schmidt and his team. I had to have a tooth extracted that was accidently broke below the gum line. I was nervous as I have never even had a cavity. Dr. Schmidt and his assistant Liz were outstanding. Everything was explained clearly before it was done, very minimal discomfort during and after the procedure. I was able to have the implant post installed that day and went back to work. Later that evening after the numbing medications had worn off I was very pleased at the fact that I had almost no pain. Dr. Schmidt even called personally around 7pm that night to make sure everything was going well. While I hope that I don't have to deal with something like this again I can say for sure that if I do I would absolutely reach out to Dr. Schmidt and his team to get it taken care of. Thanks for everything-Chris G."
"I was in yesterday to see Dr. Schmidt and his team. I had to have a tooth extracted that was accidently broke below the gum line. I was nervous as I have never even had a cavity. Dr. Schmidt and his assistant Liz were outstanding. Everything was explained clearly before it was done, very minimal discomfort during and after the procedure. I was able to have the implant post installed that day and went back to work. Later that evening after the numbing medications had worn off I was very pleased at the fact that I had almost no pain. Dr. Schmidt even called personally around 7pm that night to make sure everything was going well.While I hope that I don't have to deal with something like this again I can say for sure that if I do I would absolutely reach out to Dr. Schmidt and his team to get it taken care of.Thanks for everything-Chris G."
"Good people, nice office, very happy with the work they did."
"Dr Schmidt was very personable. He knew exactly what the problem was and how to fix it. A tooth was extracted with no pain."
"Dr Schmidt was very personable. He knew exactly what the problem was and how to fix it. A tooth was extracted with no pain."
"I admit I was a bit nervous about having 2 extractions and implants. However, I had a wonderful pre-surgical interview with Dr. Schmidt and his assistant. They certainly eased my mind both with their explanations and professionalism.I'm now prepared for the best and a positive outcome!Thank you, Western Mass PeriodonticsJoe Furgal"
"Personable and professional staff. Dr Schmidt was clear in his explanations and the numbing shots were not painful. I received the right amount of solution so that my face was not affected and I didn’t drool all over myself. Afterwards he personally called me to check on my progress. Thank you!"
"I admit I was a bit nervous about having 2 extractions and implants. However, I had a wonderful pre-surgical interview with Dr. Schmidt and his assistant. They certainly eased my mind both with their explanations and professionalism. I'm now prepared for the best and a positive outcome! Thank you, Western Mass Periodontics Joe Furgal"
"Who likes the dentist, let alone being told that you need to have a sinus augmentation , which sounds scary but when you read about it, in less words what I read and interpreted as “ lifting your sinus” And doing a bone graft because there’s not enough bone for your implant! Now that may not be all correct but that’s what my take was! The day came, I went to my periodontist with anxiety through the roof! To my surprise I was in and out of the chair in a half hour and aside from tapping and what sounded like a buffer , a bit of pressure , I felt nothing! I did listen to some great and funny back and forth between my periodontist and his assistant My only complaint was that I couldn’t chime in as they were too busy doing my sinus augmentation! All kidding aside I recommend if you ever need some scary sounding periodontic work done Dr Erich Schmidt at western periodontists is highly recommended by me! One more thing, the call in evenning from the Dr himself to see how I was doing was a welcome surprise, not something you hear of these days but so appreciated!"
"Who likes the dentist, let alone being told that you need to have a sinus augmentation , which sounds scary but when you read about it, in less words what I read and interpreted as “ lifting your sinus”And doing a bone graft because there’s not enough bone for your implant! Now that may not be all correct but that’s what my take was!The day came, I went to my periodontist with anxiety through the roof!To my surprise I was in and out of the chair in a half hour and aside from tapping and what sounded like a buffer , a bit of pressure , I felt nothing!I did listen to some great and funny back and forthbetween my periodontist and his assistantMy only complaint was that I couldn’t chime in as they were too busy doing my sinus augmentation!All kidding aside I recommend if you ever need some scary sounding periodontic work done Dr Erich Schmidt at western periodontists is highly recommended by me!One more thing, the call in evenning from the Dr himself to see how I was doing was a welcome surprise, not something you hear of these days but so appreciated!"
"I appreciated being seen on time. A very friendly and professional atmosphere was displayed by everyone I encountered. I left with a clear understanding of my condition, my treatment, as well as the financial aspects of what is required for my treatment plan. I am confident that I have selected the best possible provider for my requirements."
"Everyone is really nice in the office. Heather is great! Very professional and personable. It's always a great experience when I go in for my appointments."
"Everyone is really nice in the office. Heather is great! Very professional and personable. It's always a great experience when I go in for my appointments."
"Dr Schmidt and his staff were very kind, thorough and professional during my consultation. I have confidence in this group."
"Dr. Schmidt and the entire staff is fabulous. Not only are they amazing at what they do, they’re a fun and funny bunch! Highly recommend this group. I was a nervous patient on day one, but within minutes was put at ease."
"Dr Schmidt and his staff were very kind, thorough and professional during my consultation. I have confidence in this group."
"The staff and Dr Rodriguez were knowledgeable, professional and friendly! I appreciated their support and highly recommend their services. Their clinic is beautiful and calming. Thank you!"
"Yet another excellent visit at the dentist . From the comfortable high tech environment to a superb cheerful and professional attitude by all members of the staff this is an uncommon pleasant experience for a visit to the dentist…:). I highly recommend ."
"The staff and Dr Rodriguez were knowledgeable, professional and friendly! I appreciated their support and highly recommend their services. Their clinic is beautiful and calming. Thank you!"
"Yet another excellent visit at the dentist . From the comfortable high tech environment to a superb cheerful and professional attitude by all members of the staff this is an uncommon pleasant experience for a visit to the dentist…:). I highly recommend ."
"Yet another excellent visit at the dentist . From the comfortable high tech environment to a superb cheerful and professional attitude by all members of the staff this is an uncommon pleasant experience for a visit to the dentist…:). I highly recommend ."
"My dentist referred me because I needed a crown lengthening procedure. I was a bit nervous at first, but everyone was very kind and professional and the procedure went smoothly, I experienced no pain and healed well. I absolutely recommend this office!"
"My dentist referred me because I needed a crown lengthening procedure. I was a bit nervous at first, but everyone was very kind and professional and the procedure went smoothly, I experienced no pain and healed well. I absolutely recommend this office!"
"Attractive office setting, courteous and professional staff, honors appointment times. Dr. Schmidt is good at explaining treatment options and also attentive to possible patient discomfort during treatment."
"An excellent group. I have had a lot of work done by 2 of the doctors in their practice & the work was very good. No complaints."
"I had a great experience getting an implant with Dr. Salzmann. Both the doctor and every hygienist were excellent. The office is very professional and it is easy to schedule every appointment. They explained every part of the process in detail and answered all my questions. They are also very upfront about prices and worked with my insurance."
"I appreciated being seen on time. A very friendly and professional atmosphere was displayed by everyone I encountered. I left with a clear understanding of my condition, my treatment, as well as the financial aspects of what is required for my treatment plan. I am confident that I have selected the best possible provider for my requirements."
"An excellent group. I have had a lot of work done by 2 of the doctors in their practice & the work was very good. No complaints."
"Timely, listen and respond to questions, friendly —overall on top of it"
"Always provide great care and are very mindful of making visits a comfortable and pain free experience. I highly recommend!"
"A very friendly and professional staff. They made good use of our time and I received the care I needed. Awesome"
"Very friendly. Took the time to explain the procedures and answer all my questions I had. Highly recommend."
"I want to express my sincere gratitude to Dr. Sebastien Salzmann for his excellent care and professionalism. From the first moment he identified I needed a tooth out and an implant, he knew it was not easy for me to loose another tooth and that it was going to be my first dental implant, but he provided me with careful and detailed care, making sure that every step of the treatment was clear and comfortable. He not only demonstrates deep knowledge as an specialist but also exceptional empathy and dedication towards his patients. He is without a doubt one of the best doctors I have ever had the pleasure of meeting! If you are looking for a highly trained professional who is committed to the well-being of his patients, I recommend Dr. Salzmann without reservation. Thank you doctor for your dedication and for making my implant experience so positive."
"I want to express my sincere gratitude to Dr. Sebastien Salzmann for his excellent care and professionalism. From the first moment he identified I needed a tooth out and an implant, he knew it was not easy for me to loose another tooth and that it was going to be my first dental implant, but he provided me with careful and detailed care, making sure that every step of the treatment was clear and comfortable. He not only demonstrates deep knowledge as an specialist but also exceptional empathy and dedication towards his patients.He is without a doubt one of the best doctors I have ever had the pleasure of meeting! If you are looking for a highly trained professional who is committed to the well-being of his patients, I recommend Dr. Salzmann without reservation.Thank you doctor for your dedication and for making my implant experience so positive."
"Personable and professional staff. Dr Schmidt was clear in his explanations and the numbing shots were not painful. I received the right amount of solution so that my face was not affected and I didn’t drool all over myself. Afterwards he personally called me to check on my progress. Thank you!"
"Excellent experience. Very helpful and articulate communication given my specialized needs. Highly recommend."
"procedure went well."
"Wow, what an unusual place ... people are very capable, friendly, and compassionate"
"procedure went well."
"I had a great experience and I absolutely recommend them. They are good people and very friendly and professional! I was very happy with everything!"
"Attractive office setting, courteous and professional staff, honors appointment times. Dr. Schmidt is good at explaining treatment options and also attentive to possible patient discomfort during treatment."
"Excellent experience. Clean environment, no waiting, professional and caring staff and Dr.Schmidt was excellent. He answered all my questions."
"My experience was exceptional! I highly recommend this practice! Thank you for your excellence and care!"
"Great people, very knowledgeable, professional and very sweet. Amazing work!!!"
"Great people, very knowledgeable, professional and very sweet. Amazing work!!!"
"This practice is the best! They go way beyond to ensure you are comfortable and seen. Probably the best run practice in Berkshire County- including medical and dental."
"Very professional . - The way the staff there handled my treatment gave me confidence that I was getting the best care . My hygienist Emily was very good in her manner and knowledge of the deep cleaning procedure . I would highly recommend this Periodontic office for teeth care ."
"They fit me into their schedule quickly on an emergency basis, and was weary because I had never gone here before. Immediately, all of my concerns were at ease the moment I stepped through the front door. Staff was not only courteous, but welcoming. Each team member showed the highest level of professionalism and provided the highest standard of care I've ever encountered at a dental practice. Dr. Schmidt himself answered any questions I had and provided an excellent service, going over any and all options I had for my procedure. I will definitely go back for future needs and highly recommend them for any Periodontic procedures."
"Had a post op visit which allayed my fears and gave me the information I needed to manage my recovery. Warm and engaging providers all around."
"I have not been to this location actually, but have had dental work done from Dr. Schmidt. I cannot say enough positive things about him. Was very gentle, made you feel quite relaxed, knowledgeable and easy to talk to. Highly recommend him if you need his type of dental work performed."
"I had to take a moment to think of why I told each staff member when I left the office that I thought they and their office staff were incredible. I meant it. Who walks out of a periodontal office, never mind dentist office, with a smile on their face? I thought, "that was easy!" First, making an appointment was easy and met my scheduling needs. At my initial appointment, I was seen within 1 minute of arrival and treated with kindness and respect. Not that I expected anything else, but this seemed different actually increasing my confidence in what I was about to experience. I felt a connection to the staff: our conversation was professional yet with interestes shared and light humor. Dr. Schmidt and his team were organized and efficient. I was informed with what procedure was being done prior to it happening. Before I knew it, the procedure was completed. I left with both thorough verbal and written instructions and a follow-up appointment. On follow-up, for suture removal, I had ZERO complications. I am relieved! LCM Richmond, MA."
"I had to take a moment to think of why I told each staff member when I left the office that I thought they and their office staff were incredible. I meant it.Who walks out of a periodontal office, never mind dentist office, with a smile on their face? I thought, "that was easy!"First, making an appointment was easy and met my scheduling needs. At my initial appointment, I was seen within 1 minute of arrival and treated with kindness and respect. Not that I expected anything else, but this seemed different actually increasing my confidence in what I was about to experience. I felt a connection to the staff: our conversation was professional yet with interestes shared and light humor.Dr. Schmidt and his team were organized and efficient. I was informed with what procedure was being done prior to it happening. Before I knew it, the procedure was completed. I left with both thorough verbal and written instructions and a follow-up appointment.On follow-up, for suture removal, I had ZERO complications.I am relieved!LCMRichmond, MA."
"Excellent cleaning appointment and visit w Doc. Wonderful staff, super clean facility. Future appointments are about eight weeks away. Highly recommend"
"Excellent cleaning appointment and visit w Doc. Wonderful staff, super clean facility. Future appointments are about eight weeks away. Highly recommend"
"Excellent staff. Felt like everyone had my best interests in mind."
"Excellent staff. Felt like everyone had my best interests in mind."
"I just had an extraction of a tooth broken off st the gum line by Dr. Schmidt, It was the fastest and least painful I’ve ever had."
"As always I received a thorough cleaning. Service was prompt and efficient. Hygienist was bright and a fun conversationist. She is also an excellent hygienist. Ditto to what I wrote awhile ago"
"Staff was nice and courteous. Only negative is I had to wait 40 minutes for my appointment"
"Staff was nice and courteous. Only negative is I had to wait 40 minutes for my appointment"
"This practice is the best mix of efficient and humane. The whole staff make what could sometimes be a trying experience almost a pleasure."
"Kind, considerate, extremely knowledgeable. Everything you could want in a dentist and more."
"Kind, considerate, extremely knowledgeable. Everything you could want in a dentist and more."
"I hadn’t been to the office in much too long and called with an emergency. Dr. Salzman was able to take me the next morning for surgery. Each and every staff member was kind and courteous and supportive during my time in the chair.Dr. Salzman was caring, kind and gentle. I will continue using this office for years to come!"
"I hadn’t been to the office in much too long and called with an emergency. Dr. Salzman was able to take me the next morning for surgery. Each and every staff member was kind and courteous and supportive during my time in the chair. Dr. Salzman was caring, kind and gentle. I will continue using this office for years to come!"
"I appreciated being seen promptly and on time. A very professional atmosphere was displayed by everyone I encountered. I left with a clear understanding of my condition, my treatment, as well as the financial aspects of what is required for my treatment plan. I am confident that I have selected the best possible provider for my requirements."
"very friendly appointment went well they were very professional and had no pain great follow up"
"Professional and thorough. I was impressed and if I were to need any procedures, I would definitely feel confident under their care."
"Erich and his staff were friendly, on time and efficient"
"Knowledgeable and caring staff! Dr. Schmitt is the best!"
"Knowledgeable and caring staff! Dr. Schmitt is the best!"
"Western MA Periodontic’s office is the most professionally run dental practice I have ever seen. From Margaret Mary’s comprehensive care plan to Dr. Schmidt’s exceptional expertise, I could not have been in better hands. My procedure to pull a tooth, do a bone graft and put the implant in was pain free and quick, even with the abundance of bad jokes. 🤣 Thank you so much for making me feel at ease. I wish I could get all my dental work performed there!"
"Attractive office setting, courteous and professional staff, honors appointment times."
"Dr Schmidt is very personable. Staff is very friendly and professional. Every question was answered. No question was to trivial for them. Clear instructions were explained verbally and typed copy provided. The day of the surgery, the doctor and his assistant made sure throughout the process that I was comfortable. Dr. Schmidt did his best to keep me relaxed as did his assistant. The night of the surgery, Dr. Schmidt called me at home to see how I was doing and answer any questions I may have. He provided contact information so that I could reach him anytime on the weekend if something arise. (My surgery was on a Friday afte noon.) I highly recommend Dr. Schmidt and his staff."
"Dr Schmidt is very personable. Staff is very friendly and professional. Every question was answered. No question was to trivial for them. Clear instructions were explained verbally and typed copy provided. The day of the surgery, the doctor and his assistant made sure throughout the process that I was comfortable. Dr. Schmidt did his best to keep me relaxed as did his assistant. The night of the surgery, Dr. Schmidt called me at home to see how I was doing and answer any questions I may have. He provided contact information so that I could reach him anytime on the weekend if something arise. (My surgery was on a Friday afte noon.) I highly recommend Dr. Schmidt and his staff."
"From the panicked phone cal to the office that I had a cracked tooth, they could see me in an hour! The entire staff were warm, helpful, professional and Dr Schmidt was calming and caring. His follow up call later in the day was welcomed and appreciated."
"Had a root cleaning done, absolutely wonderful experience from start to finish. Kayla was friendly, professional, and did a fantastic job."
"Dr. Schmidt and his staff were professional, caring, kind, and the results are great!! Highly recommended!!"
"Western Mass Periodontics is a very well-run office full of kind people. I can't speak highly enough of Doctor Sebastien Salzmann. He is great."
"Dr. Schmidt and his staff were professional, caring, kind, and the results are great!! Highly recommended!!"
"A well organized and timely visit. All prescriptions were ordered ahead of time. The needed procedure was explained in detail. Thanks."
"Dr. Ben Saltzmann had the difficult job of telling me I was losing a third tooth! His delicacy & professionalism made it easy, both the removal & recovery."
"A well organized and timely visit. All prescriptions were ordered ahead of time. The needed procedure was explained in detail. Thanks."
"Dr Schmidt did an implant for me a few years ago. Yesterday I was having pain from a different implant he didn’t do. Called the office and they squeezed me in next day. Dr Schmidt saw the issue and allayed my concerns. He’s an excellent practitioner with a great chair-side manner. Gave me a simple fix and I was out of there in minutes. Nurse/hygienist - I think her name was Jesse was extremely, competent, knowledgeable and reassuring. Front desk was likewise great and the facility is immaculate. Room I was in even had a lovey view. If you gotta go to an implant specialist or periodontist this practice can’t be beat!"
"This practice is the best mix of efficient and humane. The whole staff make what could sometimes be a trying experience almost a pleasure."
"My first visit, they made me feel at ease. Very professional, and friendly Definitely recommend"
"My first visit, they made me feel at ease.Very professional, and friendlyDefinitely recommend"
"“Gold Standard” service with a smile. We are very fortunate to have Dr. Schmidt and company in our community. Truly “Top Shelf” level of care."
"Just finished my first complete implant procedure with Dr. Schmidt. All done. Perfect!!! Ready for the new tooth. This whole experience with Dr. Schmidt was excellent!! Better than I could possibly hope for. My previous five implants with different doctors were a mixed bag. Painful, unsuccessful and expensive. Not with Dr. Schmidt!! Fast, painless and 100% successful. Ellis Dental Clinic in Schenectady, NY quoted a price of $8,000 for this front tooth implant. Dr. Schmidt charged $2,600. A bargain and such a professional procedure. I have two more implants needed and I will be contacting Dr. Schmidt for them."
"The place was immaculate and so professional. Staff and doctor were courteous and informative."
"The place was immaculate and so professional. Staff and doctor were courteous and informative."
"Heather Rocks!"
"Calming and welcoming environment. Office and clinical staff were all both professional and personable. I felt myself in excellent hands with Dr. Salzmann and the assisting clinicians."
"The entire staff is professional, caring and very personable."
"wonderful experience,"
"I felt welcome, respected, and not pressured."
"I felt welcome, respected, and not pressured."
"State of the art facilities, lovely staff"
"Everyone is really nice"
"Great dentist, very professional and utmost concern for patients experience. Staff were awesome. They do cleaning too., just best dentist in town. 4 implants and no problems, totally cares about patient first."
"The staff is amazing! You never feel rushed. The staff and doctor seem to very comfortable around each other a nd the levity in the office makes for a very comfortable atmosphere. I had full dental implants and was thrilled with the results. I also know personally two friend s that had the same experience with this practice. I would highly recommend them"
"I feel fortunate to have been referred to this office. They are kind, gentle and efficient when working on your teeth. They make what could be a very uncomfortable situation much more pleasant. I wouldn’t go any where else. Thank you everyone."
"The staff is amazing! You never feel rushed. The staff and doctor seem to very comfortable around each other a nd the levity in the office makes for a very comfortable atmosphere. I had full dental implants and was thrilled with the results. I also know personally two friend s that had the same experience with this practice. I would highly recommend them"
"Great dentist . Competant work.Freindly and knowledgeable staff."
"Great dentist . Competant work. Freindly and knowledgeable staff."
"I was admittedly terrified going into my appointment with Dr. Schmidt; my primary dentist was not overly gentle and I don’t fault them because periodontal work is not their specialty. Dr Schmidt was in and out; “before” pictures taken, all teeth measured (anterior and posterior), and a 1 year treatment plan laid out in 13 minutes with no pain or discomfort."
"Dr. Schmidt's office and staff are very caring and professional!"
"Erich Schmidt is a person who loves his work. He is always smiling .. and willing to take time to explain and make me feel comfortable. He has never hurt me or made me feel uneasy.. if anything, he puts my mind at ease before starting any procedure.. I am guessing he is great leader as well, because his staff are all happy too. .. Every person has a great disposition and the office seems to run like a well oiled machine. I only wish every dentist office was as easy and peaceful as this one. I would recommend them for anybody who is eligible to be seen there."
"Erich Schmidt is a person who loves his work. He is always smiling .. and willing to take time to explain and make me feel comfortable. He has never hurt me or made me feel uneasy.. if anything, he puts my mind at ease before starting any procedure.. I am guessing he is great leader as well, because his staff are all happy too. .. Every person has a great disposition and the office seems to run like a well oiled machine. I only wish every dentist office was as easy and peaceful as this one. I would recommend them for anybody who is eligible to be seen there."
"Excellent care as always!"
"Thank you for making a trip to the dentist a positive one"
"Very smooth operation - professional staff. I was told I needed a root canal but Dr. Schmidt explained how I had another option. I'm glad I was referred here by my regular dentist."
"Everything here was top-notch: Dr. Schmidt, Lauren, reception, waiting room, radiograph presentation--the works!"
"They show great care and put your mind at ease… I highly recommend them!!!"
"Kind efficient office and thorough as well They do great work and I can’t stress how nice and capable they all are"
"Kind efficient office and thorough as wellThey do great work and I can’t stress how nice and capable they all are"
"I thought the lady I had yesterday was very nice"
"Everything here was top-notch: Dr. Schmidt, Lauren, waiting room, radigraph presentation--the works!"
"Even though I showed up for my appointment to the wrong office today, the staff found an opening immediately! Jessie is especially comforting, knowledgeable , assured me that everything was going to be ok! Answered all questions plus providing information to help my healing. Thank you all…"
"Even though I showed up for my appointment to the wrong office today, the staff found an opening immediately! Jessie is especially comforting, knowledgeable , assured me that everything was going to be ok! Answered all questions plus providing information to help my healing. Thank you all…"
"Dr Schmidt is the best, the staff is courteous and explain everything very clearly. I would highly recommend this team!!"
"Professional, courteous and respectful team, explains everything clearly, worked with insurance about estimate coast of care. Cares about the clients. I was very nervous about the process and procedures. They were kind and eleviated my anxiety. In the evening I received a call from Dr. Schmidt if I was okay. Was so unexpected and very pleasant surprise. I recommend this office to anyone who wants to get a professional service."
"Doctor Schmidt and the entire staff are great! Very professional and really make you feel so at ease! Especially Mary!!"
"Always a great experience, extremely professional staff, caring and gentle but very thorough with the cleaning and care of my teeth!"
"I have a very difficult dental history, but Dr. Schmidt is always clear about treatment plans, very understanding and reassuring. I would recommend him to anyone who can afford treatment."
"I have a very difficult dental history, but Dr. Schmidt is always clear about treatment plans, very understanding and reassuring. I would recommend him to anyone who can afford treatment."
"I have always had a great experience with the staff at Dr. Williams's office. Dr. Williams is great and is great at what he does. I have my teeth cleaned by Kayla and she is wonderful and always puts me at ease."
"Professional, courteous and respectful team, explains everything clearly, worked with insurance about estimate coast of care. Cares about the clients. I was very nervous about the process and procedures. They were kind and eleviated my anxiety. In the evening I received a call from Dr. Schmidt if I was okay. Was so unexpected and very pleasant surprise. I recommend this office to anyone who wants to get a professional service."
"Excellent experience today with the new Dr in the group, Dr Salzmann"
"As always I received a thorough cleaning. Service was prompt and efficient. Hygienist was bright and a fun conversationist. She is also an excellent hygienist."
"I was dreading the crown lengthening. Dr. Salzmann made the procedure comfortable and I was quite at ease. I am very happy with the successful outcome. I highly recommend Dr. Salzmann for any periodontal care."
"Dr. Schmidt is very professional, patient and willing to be honest when others may not. I had work done by another dentist that I knew was substandard and needed to be removed. Many doctors or dentists would hedge in those type situations. Dr. Schmidt didn’t pull any punches. He saved me from even more problems by discovering an infection and a piece of metal left in my jaw by the previous dentist. He was willing to take the time to explain the entire process and answer my many questions. The entire office is well staffed and organized."
"The whole staff -- medical, nursing and administrative -- is incredibly kind and helpful. I received ideal care over the four necessary months. Like many people I have high anxiety around dental care due to childhood dental trauma -- no one minimized my concerns and everyone checked in to be sure I was doing okay. Thanks to Team Schmidt!"
"Dr. Schmidt’s expertise and care during my recent implant procedure were truly exceptional. The professionalism and skillful workmanship were evident in the seamless implant placement, restoring my smile with precision and care. The welcoming atmosphere and supportive staff further made the entire experience top-notch. I highly recommend Dr.Schmidt for anyone seeking excellent dental care!"
"Excellent experience in all respects: technical, professional, communication."
"After enduring a year-long struggle with gum infections and consulting multiple dentists, I finally found relief with Dr. Salzmann. His exceptional kindness and understanding significantly enhanced my comfort throughout the treatment. Unlike other periodontists I visited, Dr. Salzmann stood out for his ethical approach. Dr. Salzmann not only correctly diagnosed my issue but also provided effective and appropriate medical treatment."
"Went in today for a consultation for a minor procedure, everyone was very friendly and the Doctor took the time to explain everything to me."
"Detailed plans for several procedures. Lovely to have a dental office explain options."
"I bring my adult Special needs son here for cleanings and Mary was so patient and kind. Just extraordinary care. Thank you!"
"Always get excellent service and Heather is an outstanding dental hygienist. Dr. Schmidt has excellent bedside manner."
"Excellent experience today with the new Dr in the group, Dr Salzmann"
"Always excellent at this dental practice. Thank you!"
"I had a difficult situation with a set of prosthetics that I had done on the west coast. They had come loose since I moved East and I had been having a difficult time finding a dentist that could deal with this particular implant. On my first visit, they discovered that they didn't have the proper parts so even though they worked on me and took pictures, they did not charge me for that visit. By my second visit, the proper parts had been acquired and the procedure went off without a hitch. I'm so grateful for Dr. Schmidt and his crew for their patient and professional handling of a rather unique situation. I highly recommend this office especially if you are dealing with prosthetics and dental implants."
"Attractive office setting, courteous and professional staff."
"Always excellent at this dental practice. Thank you!"
"The whole staff -- medical, nursing and administrative -- is incredibly kind and helpful. I received ideal care over the four necessary months. Like many people I have high anxiety around dental care due to childhood dental trauma -- no one minimized my concerns and everyone checked in to be sure I was doing okay. Thanks to Team Schmidt!"
"A positive experience today as always. I always feel as though I am in good hands. Always clear about procedures. Quiet and professional office."
"I'm a first time new patient. The whole staff was super friendly and really has the patients best interests. Highly recommend."
"It's always nice to see Mary.. she is above and beyond, very kind and passionate. I am being seen in Dr. Schmidt's office almost 6-7 years now. All the staff is very kind and polite. Dr. Schmidt is exceptionally talented and amazing. Always 5 star treatment."
"It isn't easy to find excellent dental care in the Berkshires. This place is an exception. Fantastic care from start to finish."
"Always great service"
"Three extractions, as preparation for implants. Zero pain or discomfort. Zero pain or discomfort for the following days. Super hi-tech office. Super experience."
"Always so welcoming and great here!"
"“Gold Standard” service with a smile. We are very fortunate to have Dr. Schmidt and company in our community. Truly “Top Shelf” level of care."
"I called at the very last minute before a trip.. not very smart! But Eric's office got me in for a quick check and I was very grateful!!"
"I called at the very last minute before a trip.. not very smart! But Eric's office got me in for a quick check and I was very grateful!!"
"Three extractions, as preparation for implants.Zero pain or discomfort. Zero pain or discomfort for the following days. Super hi-tech office. Super experience."
"Dr and staff are very professional and knowledgeable. Actually enjoyed the visit!"
"The staff is friendly, professional, and thorough."
"I'm retired on a small pension. I was pleased that they came up with a treatment plant, including implants, that I can manage. The dentist and his staff were very nice."
"They are simply the best."
"Top notch service and state of the art equipment! Best experience I have had at a periodontist."
"I have been a patient for years at this office. I am so grateful for the professional ,kind, good-hearted staff who work along side Dr. Schmidt. I wouldn't go anywhere else except wherever Dr. Schmidt is!"
"I had the pleasure of my first tooth extraction there, and, well, that wasn’t awesome, but through no fault of theirs. Dr.Saltzmann and the entire staff are very friendly and professional, they walked me through everything, made scheduling and follow up easy, and answered every question I had. I’m very happy with the entire experience, even the procedure itself was painless and easy. Plus, I get to look like a hockey player until the implant, bonus!"
"Had a very pleasant experience at the office. The staff is friendly. The office is clean and equipment new and updated. I’m very satisfied with the service that I received and will be returning and DEFINITELY recommend this dental office"
"I'm retired on a small pension. I was pleased that they came up with a treatment plant, including implants, that I can manage. The dentist and his staff were very nice."
"I have been a patient for years at this office. I am so grateful for the professional ,kind, good-hearted staff who work along side Dr. Schmidt. I wouldn't go anywhere else except wherever Dr. Schmidt is!"
"Dr and staff are very professional and knowledgeable. Actually enjoyed the visit!"
"I have been extremely happy with the care and treatment that I have received over the past 5 years from Dr. Scmidt and his staff. My main reason for going was to get dental implants, which have worked iut beautifully. I highly recommned them to anyone seeking outstanding dental care. My situation was a difficult one, and due to Dr. Scmidts excellent care, I was able to proceed with having an old, bridge replaced, which, along with a few caps, gave me a smile that I had only dreamt of before."
"Everyone at Dr. Schmidt's office is friendly, caring and most professional. I feel comfortable going into the office for treatment as well as leaving the office. I always have questions, the 'teacher' in me, and yes, the questions are ALWAYS answered. Thank you for an experience I am happy to recommend to anyone. Sincerely, Maureen W."
"This is by far the very best DMD I have ever been to. Dr. Schmidt is very personable and friendly as well as all of his staff. I highly recommend!"
"It is probably a little too soon to make an educated evaluation since the surgery was only 3 days ago. I was happy with the operation and my treatment by the staff. Since I was "loopy" because of the lorazepam some things are vague. Dr Schmidt worked very hard on the extractions, the implant screws, and fitting the temporary dentures. I have a good bite. There is some very minor change to my look due to the juxtaposition of the upper and lower dentures. This should sort itself out when the final dentures are made and inserted. I have given this evaluation a 4 only because I do not really have enough experience to give much of an evaluation. I'll know more as this process progresses. I can say that I'm glad I chose Dr. Schmidt."
"Everyone at Dr. Schmidt's office is friendly, caring and most professional. I feel comfortable going into the office for treatment as well as leaving the office. I always have questions, the 'teacher' in me, and yes, the questions are ALWAYS answered.Thank you for an experience I am happy to recommend to anyone.Sincerely,Maureen W."
"It is probably a little too soon to make an educated evaluation since the surgery was only 3 days ago. I was happy with the operation and my treatment by the staff. Since I was "loopy" because of the lorazepam some things are vague. Dr Schmidt worked very hard on the extractions, the implant screws, and fitting the temporary dentures. I have a good bite. There is some very minor change to my look due to the juxtaposition of the upper and lower dentures. This should sort itself out when the final dentures are made and inserted. I have given this evaluation a 4 only because I do not really have enough experience to give much of an evaluation. I'll know more as this process progresses. I can say that I'm glad I chose Dr. Schmidt."
"The best in the Berkshires, and perhaps beyond. Dr. Schmidt and his great and caring staff have kept this 82 yr old able to keep on chewing and free of dentures. Professional and caring dental implants and more."
"Always nervous about dental work but Dr Schmidt has mastered the art. Today I had an implant surgical procedure. No pain. I need chewing teeth in my mouth as I advance in age and I am ready to go to him as often as necessary."
"My periodontist is so professional and knowledgeable in her field of work that I recommend her and the practice to any one looking for true professionalism"
"Topnotch from reception to exit instructions. Could not ask for better"
"I highly recommended dr Eric Schmidt, it was a very painless experience, is very caring professional and the staff are very friendly , They deserve 5 star and more"
"Excellent work ... caring and professional. I highly recommend this practice!"
"Everyone was super efficient and genuinely friendly. Dr. Schmidt explained all aspects of the process very clearly. He’s a very upbeat positive person. First impressions are very positive. Each follow up visit has gone smoothly. And I just did my final with a passing grade !! These folks are really just wonderful, no kidding :)"
"The office staff and the hygienists are wonderful, also. They obviously communicate with one another as a team, and it is apparent in a patient’s perception of how competently the practice is run."
"Superb interaction and care"
"The office staff and the hygienists are wonderful, also. They obviously communicate with one another as a team, and it is apparent in a patient’s perception of how competently the practice is run."
"Always nervous about dental work but Dr Schmidt has mastered the art. Today I had an implant surgical procedure. No pain. I need chewing teeth in my mouth as I advance in age and I am ready to go to him as often as necessary."
"Topnotch from reception to exit instructions. Could not ask for better"
"Went through a 9 month process of getting an implant and they assigned the same to me every visit and everything went smoothly and if I need this type of treatment in the future I would go no where else."