Patient Reviews
Patient Reviews
At Western Mass Periodontics, we're proud to offer a variety of solutions to help our patients reclaim their smile and oral health. Below you will find various testimonials from past and present patients. Once you review these testimonials and get to know us a little better, give our Pittsfield or Great Barrington, MA office a call to schedule a consultation.
Reviews for Western Mass Periodontics
"An excellent group. I have had a lot of work done by 2 of the doctors in their practice & the work was very good. No complaints."
"I had a great experience getting an implant with Dr. Salzmann. Both the doctor and every hygienist were excellent. The office is very professional and it is easy to schedule every appointment. They explained every part of the process in detail and answered all my questions. They are also very upfront about prices and worked with my insurance."
"I appreciated being seen on time. A very friendly and professional atmosphere was displayed by everyone I encountered. I left with a clear understanding of my condition, my treatment, as well as the financial aspects of what is required for my treatment plan. I am confident that I have selected the best possible provider for my requirements."
"Timely, listen and respond to questions, friendly —overall on top of it"
"Always provide great care and are very mindful of making visits a comfortable and pain free experience. I highly recommend!"
"A very friendly and professional staff. They made good use of our time and I received the care I needed. Awesome"
"Very friendly. Took the time to explain the procedures and answer all my questions I had. Highly recommend."
"I want to express my sincere gratitude to Dr. Sebastien Salzmann for his excellent care and professionalism. From the first moment he identified I needed a tooth out and an implant, he knew it was not easy for me to loose another tooth and that it was going to be my first dental implant, but he provided me with careful and detailed care, making sure that every step of the treatment was clear and comfortable. He not only demonstrates deep knowledge as an specialist but also exceptional empathy and dedication towards his patients. He is without a doubt one of the best doctors I have ever had the pleasure of meeting! If you are looking for a highly trained professional who is committed to the well-being of his patients, I recommend Dr. Salzmann without reservation. Thank you doctor for your dedication and for making my implant experience so positive."
"Personable and professional staff. Dr Schmidt was clear in his explanations and the numbing shots were not painful. I received the right amount of solution so that my face was not affected and I didn’t drool all over myself. Afterwards he personally called me to check on my progress. Thank you!"
"Excellent experience. Very helpful and articulate communication given my specialized needs. Highly recommend."
"Wow, what an unusual place ... people are very capable, friendly, and compassionate"
"procedure went well."
"I had a great experience and I absolutely recommend them. They are good people and very friendly and professional! I was very happy with everything!"
"Attractive office setting, courteous and professional staff, honors appointment times. Dr. Schmidt is good at explaining treatment options and also attentive to possible patient discomfort during treatment."
"Excellent experience. Clean environment, no waiting, professional and caring staff and Dr.Schmidt was excellent. He answered all my questions."
"My experience was exceptional! I highly recommend this practice! Thank you for your excellence and care!"
"Great people, very knowledgeable, professional and very sweet. Amazing work!!!"
"This practice is the best! They go way beyond to ensure you are comfortable and seen. Probably the best run practice in Berkshire County- including medical and dental."
"Very professional . - The way the staff there handled my treatment gave me confidence that I was getting the best care . My hygienist Emily was very good in her manner and knowledge of the deep cleaning procedure . I would highly recommend this Periodontic office for teeth care ."
"They fit me into their schedule quickly on an emergency basis, and was weary because I had never gone here before. Immediately, all of my concerns were at ease the moment I stepped through the front door. Staff was not only courteous, but welcoming. Each team member showed the highest level of professionalism and provided the highest standard of care I've ever encountered at a dental practice. Dr. Schmidt himself answered any questions I had and provided an excellent service, going over any and all options I had for my procedure. I will definitely go back for future needs and highly recommend them for any Periodontic procedures."
"Had a post op visit which allayed my fears and gave me the information I needed to manage my recovery. Warm and engaging providers all around."
"I have not been to this location actually, but have had dental work done from Dr. Schmidt. I cannot say enough positive things about him. Was very gentle, made you feel quite relaxed, knowledgeable and easy to talk to. Highly recommend him if you need his type of dental work performed."
"I had to take a moment to think of why I told each staff member when I left the office that I thought they and their office staff were incredible. I meant it. Who walks out of a periodontal office, never mind dentist office, with a smile on their face? I thought, "that was easy!" First, making an appointment was easy and met my scheduling needs. At my initial appointment, I was seen within 1 minute of arrival and treated with kindness and respect. Not that I expected anything else, but this seemed different actually increasing my confidence in what I was about to experience. I felt a connection to the staff: our conversation was professional yet with interestes shared and light humor. Dr. Schmidt and his team were organized and efficient. I was informed with what procedure was being done prior to it happening. Before I knew it, the procedure was completed. I left with both thorough verbal and written instructions and a follow-up appointment. On follow-up, for suture removal, I had ZERO complications. I am relieved! LCM Richmond, MA."
"Excellent cleaning appointment and visit w Doc. Wonderful staff, super clean facility. Future appointments are about eight weeks away. Highly recommend"
"Excellent staff. Felt like everyone had my best interests in mind."
"I just had an extraction of a tooth broken off st the gum line by Dr. Schmidt, It was the fastest and least painful I’ve ever had."
"As always I received a thorough cleaning. Service was prompt and efficient. Hygienist was bright and a fun conversationist. She is also an excellent hygienist. Ditto to what I wrote awhile ago"
"Staff was nice and courteous. Only negative is I had to wait 40 minutes for my appointment"
"Kind, considerate, extremely knowledgeable. Everything you could want in a dentist and more."
"I hadn’t been to the office in much too long and called with an emergency. Dr. Salzman was able to take me the next morning for surgery. Each and every staff member was kind and courteous and supportive during my time in the chair. Dr. Salzman was caring, kind and gentle. I will continue using this office for years to come!"
"I appreciated being seen promptly and on time. A very professional atmosphere was displayed by everyone I encountered. I left with a clear understanding of my condition, my treatment, as well as the financial aspects of what is required for my treatment plan. I am confident that I have selected the best possible provider for my requirements."
"very friendly appointment went well they were very professional and had no pain great follow up"
"Professional and thorough. I was impressed and if I were to need any procedures, I would definitely feel confident under their care."
"Erich and his staff were friendly, on time and efficient"
"Knowledgeable and caring staff! Dr. Schmitt is the best!"
"Western MA Periodontic’s office is the most professionally run dental practice I have ever seen. From Margaret Mary’s comprehensive care plan to Dr. Schmidt’s exceptional expertise, I could not have been in better hands. My procedure to pull a tooth, do a bone graft and put the implant in was pain free and quick, even with the abundance of bad jokes. 🤣 Thank you so much for making me feel at ease. I wish I could get all my dental work performed there!"
"Attractive office setting, courteous and professional staff, honors appointment times."
"Dr Schmidt is very personable. Staff is very friendly and professional. Every question was answered. No question was to trivial for them. Clear instructions were explained verbally and typed copy provided. The day of the surgery, the doctor and his assistant made sure throughout the process that I was comfortable. Dr. Schmidt did his best to keep me relaxed as did his assistant. The night of the surgery, Dr. Schmidt called me at home to see how I was doing and answer any questions I may have. He provided contact information so that I could reach him anytime on the weekend if something arise. (My surgery was on a Friday afte noon.) I highly recommend Dr. Schmidt and his staff."
"From the panicked phone cal to the office that I had a cracked tooth, they could see me in an hour! The entire staff were warm, helpful, professional and Dr Schmidt was calming and caring. His follow up call later in the day was welcomed and appreciated."
"Dr. Schmidt and his staff were professional, caring, kind, and the results are great!! Highly recommended!!"
"Western Mass Periodontics is a very well-run office full of kind people. I can't speak highly enough of Doctor Sebastien Salzmann. He is great."
"A well organized and timely visit. All prescriptions were ordered ahead of time. The needed procedure was explained in detail. Thanks."
"Dr. Ben Saltzmann had the difficult job of telling me I was losing a third tooth! His delicacy & professionalism made it easy, both the removal & recovery."
"Dr Schmidt did an implant for me a few years ago. Yesterday I was having pain from a different implant he didn’t do. Called the office and they squeezed me in next day. Dr Schmidt saw the issue and allayed my concerns. He’s an excellent practitioner with a great chair-side manner. Gave me a simple fix and I was out of there in minutes. Nurse/hygienist - I think her name was Jesse was extremely, competent, knowledgeable and reassuring. Front desk was likewise great and the facility is immaculate. Room I was in even had a lovey view. If you gotta go to an implant specialist or periodontist this practice can’t be beat!"
"This practice is the best mix of efficient and humane. The whole staff make what could sometimes be a trying experience almost a pleasure."
"My first visit, they made me feel at ease. Very professional, and friendly Definitely recommend"
"Just finished my first complete implant procedure with Dr. Schmidt. All done. Perfect!!! Ready for the new tooth. This whole experience with Dr. Schmidt was excellent!! Better than I could possibly hope for. My previous five implants with different doctors were a mixed bag. Painful, unsuccessful and expensive. Not with Dr. Schmidt!! Fast, painless and 100% successful. Ellis Dental Clinic in Schenectady, NY quoted a price of $8,000 for this front tooth implant. Dr. Schmidt charged $2,600. A bargain and such a professional procedure. I have two more implants needed and I will be contacting Dr. Schmidt for them."
"The place was immaculate and so professional. Staff and doctor were courteous and informative."
"Heather Rocks!"
"Calming and welcoming environment. Office and clinical staff were all both professional and personable. I felt myself in excellent hands with Dr. Salzmann and the assisting clinicians."
"The entire staff is professional, caring and very personable."
"wonderful experience,"
"I felt welcome, respected, and not pressured."
"State of the art facilities, lovely staff"
"Everyone is really nice"
"The staff is amazing! You never feel rushed. The staff and doctor seem to very comfortable around each other a nd the levity in the office makes for a very comfortable atmosphere. I had full dental implants and was thrilled with the results. I also know personally two friend s that had the same experience with this practice. I would highly recommend them"
"Great dentist . Competant work. Freindly and knowledgeable staff."
"I was admittedly terrified going into my appointment with Dr. Schmidt; my primary dentist was not overly gentle and I don’t fault them because periodontal work is not their specialty. Dr Schmidt was in and out; “before” pictures taken, all teeth measured (anterior and posterior), and a 1 year treatment plan laid out in 13 minutes with no pain or discomfort."
"Dr. Schmidt's office and staff are very caring and professional!"
"Erich Schmidt is a person who loves his work. He is always smiling .. and willing to take time to explain and make me feel comfortable. He has never hurt me or made me feel uneasy.. if anything, he puts my mind at ease before starting any procedure.. I am guessing he is great leader as well, because his staff are all happy too. .. Every person has a great disposition and the office seems to run like a well oiled machine. I only wish every dentist office was as easy and peaceful as this one. I would recommend them for anybody who is eligible to be seen there."
"Very smooth operation - professional staff. I was told I needed a root canal but Dr. Schmidt explained how I had another option. I'm glad I was referred here by my regular dentist."
"Everything here was top-notch: Dr. Schmidt, Lauren, reception, waiting room, radiograph presentation--the works!"
"Kind efficient office and thorough as well They do great work and I can’t stress how nice and capable they all are"
"Everything here was top-notch: Dr. Schmidt, Lauren, waiting room, radigraph presentation--the works!"
"Even though I showed up for my appointment to the wrong office today, the staff found an opening immediately! Jessie is especially comforting, knowledgeable , assured me that everything was going to be ok! Answered all questions plus providing information to help my healing. Thank you all…"
"Dr Schmidt is the best, the staff is courteous and explain everything very clearly. I would highly recommend this team!!"
"Always a great experience, extremely professional staff, caring and gentle but very thorough with the cleaning and care of my teeth!"
"Doctor Schmidt and the entire staff are great! Very professional and really make you feel so at ease! Especially Mary!!"
"Professional, courteous and respectful team, explains everything clearly, worked with insurance about estimate coast of care. Cares about the clients. I was very nervous about the process and procedures. They were kind and eleviated my anxiety. In the evening I received a call from Dr. Schmidt if I was okay. Was so unexpected and very pleasant surprise. I recommend this office to anyone who wants to get a professional service."
"I have a very difficult dental history, but Dr. Schmidt is always clear about treatment plans, very understanding and reassuring. I would recommend him to anyone who can afford treatment."
"Excellent experience today with the new Dr in the group, Dr Salzmann"
"The whole staff -- medical, nursing and administrative -- is incredibly kind and helpful. I received ideal care over the four necessary months. Like many people I have high anxiety around dental care due to childhood dental trauma -- no one minimized my concerns and everyone checked in to be sure I was doing okay. Thanks to Team Schmidt!"
"I was dreading the crown lengthening. Dr. Salzmann made the procedure comfortable and I was quite at ease. I am very happy with the successful outcome. I highly recommend Dr. Salzmann for any periodontal care."
"Dr. Schmidt is very professional, patient and willing to be honest when others may not. I had work done by another dentist that I knew was substandard and needed to be removed. Many doctors or dentists would hedge in those type situations. Dr. Schmidt didn’t pull any punches. He saved me from even more problems by discovering an infection and a piece of metal left in my jaw by the previous dentist. He was willing to take the time to explain the entire process and answer my many questions. The entire office is well staffed and organized."
"As always I received a thorough cleaning. Service was prompt and efficient. Hygienist was bright and a fun conversationist. She is also an excellent hygienist."
"Detailed plans for several procedures. Lovely to have a dental office explain options."
"Excellent experience today with the new Dr in the group, Dr Salzmann"
"Always excellent at this dental practice. Thank you!"
"After enduring a year-long struggle with gum infections and consulting multiple dentists, I finally found relief with Dr. Salzmann. His exceptional kindness and understanding significantly enhanced my comfort throughout the treatment. Unlike other periodontists I visited, Dr. Salzmann stood out for his ethical approach. Dr. Salzmann not only correctly diagnosed my issue but also provided effective and appropriate medical treatment."
"Excellent experience in all respects: technical, professional, communication."
"Dr. Schmidt’s expertise and care during my recent implant procedure were truly exceptional. The professionalism and skillful workmanship were evident in the seamless implant placement, restoring my smile with precision and care. The welcoming atmosphere and supportive staff further made the entire experience top-notch. I highly recommend Dr.Schmidt for anyone seeking excellent dental care!"
"Went in today for a consultation for a minor procedure, everyone was very friendly and the Doctor took the time to explain everything to me."
"I had a difficult situation with a set of prosthetics that I had done on the west coast. They had come loose since I moved East and I had been having a difficult time finding a dentist that could deal with this particular implant. On my first visit, they discovered that they didn't have the proper parts so even though they worked on me and took pictures, they did not charge me for that visit. By my second visit, the proper parts had been acquired and the procedure went off without a hitch. I'm so grateful for Dr. Schmidt and his crew for their patient and professional handling of a rather unique situation. I highly recommend this office especially if you are dealing with prosthetics and dental implants."
"I bring my adult Special needs son here for cleanings and Mary was so patient and kind. Just extraordinary care. Thank you!"
"Always get excellent service and Heather is an outstanding dental hygienist. Dr. Schmidt has excellent bedside manner."
"Attractive office setting, courteous and professional staff."
"Always so welcoming and great here!"
"Three extractions, as preparation for implants. Zero pain or discomfort. Zero pain or discomfort for the following days. Super hi-tech office. Super experience."
"Always great service"
"It isn't easy to find excellent dental care in the Berkshires. This place is an exception. Fantastic care from start to finish."
"A positive experience today as always. I always feel as though I am in good hands. Always clear about procedures. Quiet and professional office."
"I'm a first time new patient. The whole staff was super friendly and really has the patients best interests. Highly recommend."
"I called at the very last minute before a trip.. not very smart! But Eric's office got me in for a quick check and I was very grateful!!"
"“Gold Standard” service with a smile. We are very fortunate to have Dr. Schmidt and company in our community. Truly “Top Shelf” level of care."
"It's always nice to see Mary.. she is above and beyond, very kind and passionate. I am being seen in Dr. Schmidt's office almost 6-7 years now. All the staff is very kind and polite. Dr. Schmidt is exceptionally talented and amazing. Always 5 star treatment."
"Had a very pleasant experience at the office. The staff is friendly. The office is clean and equipment new and updated. I’m very satisfied with the service that I received and will be returning and DEFINITELY recommend this dental office"
"They are simply the best."
"I had the pleasure of my first tooth extraction there, and, well, that wasn’t awesome, but through no fault of theirs. Dr.Saltzmann and the entire staff are very friendly and professional, they walked me through everything, made scheduling and follow up easy, and answered every question I had. I’m very happy with the entire experience, even the procedure itself was painless and easy. Plus, I get to look like a hockey player until the implant, bonus!"
"Top notch service and state of the art equipment! Best experience I have had at a periodontist."
"I have been a patient for years at this office. I am so grateful for the professional ,kind, good-hearted staff who work along side Dr. Schmidt. I wouldn't go anywhere else except wherever Dr. Schmidt is!"
"I'm retired on a small pension. I was pleased that they came up with a treatment plant, including implants, that I can manage. The dentist and his staff were very nice."
"Dr and staff are very professional and knowledgeable. Actually enjoyed the visit!"
"The staff is friendly, professional, and thorough."
"I'm retired on a small pension. I was pleased that they came up with a treatment plant, including implants, that I can manage. The dentist and his staff were very nice."
"I have been extremely happy with the care and treatment that I have received over the past 5 years from Dr. Scmidt and his staff. My main reason for going was to get dental implants, which have worked iut beautifully. I highly recommned them to anyone seeking outstanding dental care. My situation was a difficult one, and due to Dr. Scmidts excellent care, I was able to proceed with having an old, bridge replaced, which, along with a few caps, gave me a smile that I had only dreamt of before."
"Everyone at Dr. Schmidt's office is friendly, caring and most professional. I feel comfortable going into the office for treatment as well as leaving the office. I always have questions, the 'teacher' in me, and yes, the questions are ALWAYS answered. Thank you for an experience I am happy to recommend to anyone. Sincerely, Maureen W."
"This is by far the very best DMD I have ever been to. Dr. Schmidt is very personable and friendly as well as all of his staff. I highly recommend!"
"It is probably a little too soon to make an educated evaluation since the surgery was only 3 days ago. I was happy with the operation and my treatment by the staff. Since I was "loopy" because of the lorazepam some things are vague. Dr Schmidt worked very hard on the extractions, the implant screws, and fitting the temporary dentures. I have a good bite. There is some very minor change to my look due to the juxtaposition of the upper and lower dentures. This should sort itself out when the final dentures are made and inserted. I have given this evaluation a 4 only because I do not really have enough experience to give much of an evaluation. I'll know more as this process progresses. I can say that I'm glad I chose Dr. Schmidt."
"My periodontist is so professional and knowledgeable in her field of work that I recommend her and the practice to any one looking for true professionalism"
"Topnotch from reception to exit instructions. Could not ask for better"
"Excellent work ... caring and professional. I highly recommend this practice!"
"I highly recommended dr Eric Schmidt, it was a very painless experience, is very caring professional and the staff are very friendly , They deserve 5 star and more"
"The best in the Berkshires, and perhaps beyond. Dr. Schmidt and his great and caring staff have kept this 82 yr old able to keep on chewing and free of dentures. Professional and caring dental implants and more."
"Always nervous about dental work but Dr Schmidt has mastered the art. Today I had an implant surgical procedure. No pain. I need chewing teeth in my mouth as I advance in age and I am ready to go to him as often as necessary."
"Everyone was super efficient and genuinely friendly. Dr. Schmidt explained all aspects of the process very clearly. He’s a very upbeat positive person. First impressions are very positive. Each follow up visit has gone smoothly. And I just did my final with a passing grade !! These folks are really just wonderful, no kidding :)"
"Superb interaction and care"
"The office staff and the hygienists are wonderful, also. They obviously communicate with one another as a team, and it is apparent in a patient’s perception of how competently the practice is run."
"My hygienist Heather rocks. Professional, enthusiastic and engaging she did an awesome job and made me comfortable while doing it...Thank you Heather!"
"Went through a 9 month process of getting an implant and they assigned the same to me every visit and everything went smoothly and if I need this type of treatment in the future I would go no where else."
"Great care!"
"Dr. Erich c. Schmidt was wonderful and explained just how he will do the extraction and implant. I highly recommend Western Mass Periodontics & Implant Specialists!!"
"I feel fortunate to have been referred to this office. They are kind, gentle and efficient when working on your teeth. They make what could be a very uncomfortable situation much more pleasant. I wouldn’t go any where else. Thank you everyone."
"Very friendly and very organized. Made me feel very confident of their operation."
"Eric C Schmidt DMD. just want to say thank you.very thorough."
"I had the best experience. Great doctor and assistants made me feel comfortable and were very pleasant. All of my questions were answered. The actual procedure was a piece of cake. Not what I expected."
"Everyone was very professional and helpful. Dr. Schmidt was exceptional with his explanations and making my procedure seamless."
"Great office, very professional and friendly. Heather is the absolute best!"
"Dr Shah and his people are excellent and highly skilled professionals. They completely straightened out my teeth and found the source of the problem. Very grateful to them. January 2023 Had a cleaning today, the Hygenists there are the best! Very grateful, thanks. George Malon Jr. 7/13/23 They’re wonderful, as always !"
"Mary is the Best!! She takes great care when cleaning my teeth!!! She is very Friendly and makes me feel at ease when I visit the office Michael Carmona Mary has been cleaning my Teeth for years! She is very thruro. I feel very Comfortable when I am in the Office. Mary is very friendly and Sociable makes me feel at ease when cleaning my Teeth! Michael Carmona Mary has been my Hygienist for many years! I once told Mary it’s possible that she could be my Hygienist when she is 100 years old and I am 95 years old! I will still have my own Teeth at that age because of Mary! There is nobody that a will ever be as good as Mary!!!"
"Great place, Great workers. Good better best"
"5 star service as always! Dr. Schmidt DMD and his staff are always surpassing all expectations. Very friendly and professional. Highly recommend! Having a South County location in Great Barrington is very convenient."
"Highly recommended. I dislike going for dental work. This office,staff and Dr.were great. Everything was explained and all my questions were answered so I could understand. Two thumbs up."
"Best, most professional and efficient office I have ever been to. Extremely knowledgeable Dr. Erich Schmidt, and all associates. Awesome sense of humor as well! They made it completely comfortable, and very easy and painless. The very best in my opinion. I had a bone graft, and a dental implant . Thanks! Julie Foppes"
"Thanks for your kindness and good job on me"
"Highly skilled surgeon and staff. I had been so afraid to have my procedure that I procrastinated for three years. If I had know Dr. Schmidt was this excellent, I would have jumped on having it taken care of right away. I had minimal discomfort, and my recovery and outcome were excellent. Dr. Schmidt personally follows up after every apartment. Excellent customer service and great surgical care! Thank you."
"Shay best hygienist I’ve ever been To like not going to the dentist -"
"My first time appointment with Dr. Erich Schmidt was just a perfect surprise. I was very apprehensive but it was just a very nice calming visit. Dr. Schmidt explained everything and did not hurry me along. Also Lauren was excellent at describing my implant surgery and had a nice personal way to inform me of all that would take place. My visit today on 6/30 was quick in and out. No waiting!"
"Explained very well the approach to be followed and great schedule"
"Dr. Schmidt is competent and caring. His staff and assistants are friendly and efficient."
"Dr Schmidt and his entire staff were very professional and empathetic. I have had very few dental issues in my almost 70 years. I never felt rushed and the procedure was totally explained. I hope I never need to go back, but would if needed."
"Mary is the best; always a pleasure having her keep my pearly whites shining!"
"I particularly appreciated having a treatment plan ahead of time, which broke down costs. No nasty surprises! Everyone was careful to be sure I understood every step. And what a view out the window!"
"No waiting. Great staff. Clean, warm friendly environment."
"Top notch care. I have been treated for implants and worked with Dr Schmidt professionally in the past, which is why he was my first call when a root canal and crown became loose recently. He and his Dds partner office have worked in tandem to make me feel at ease through an otherwise difficult experience of needing oral surgeries. Erich and his staff are all so caring and attentive - they help to make me comfortable both in office and after procedures. He even calls patients at home after to offer the personal touch and make sure healing is underway. So grateful to have professionals this wonderful in the rural Berkshires. Highly recommend!"
"Two tooth extractions. Really felt the whole staff was concerned with my comfort. Erich even called me one night at 7:30 to see how I was doing. That's just above and beyond what I expected. 5 stars all day. 👍"
"I am a Senior and have been under Periodontic care for many years in NYC. There I experienced excellent care. My visit to Dr. Schmidt did not disappoint! I was so glad to find a Periodontist that was truly a skilled, interested pro, with a wonderful patient rapport. The staff are skilled and quite accommodating and the office is wonderful, with modern equipment. I highly recommend Dr. Schmidt."
"I could not be happier with the results of Dr Schmidt’s work. He and his staff always exceed my expectations!"
"We are currently not a patient of Dr. Schmidt’s. My husband had a dental mishap, and our dentist was on vacation. Dr. Schmidt agreed to fit my husband in. He was very personable, knowledgeable, and extremely pleasant. We can’t say enough good about this experience. my husband is usually very nervous for any type of procedure, and Dr. Schmidt made him feel so calm. Perhaps we found a new dentist!"
"IT WAS THE BEST"
"Very professional. Took a long time to get an appointment but once there, no sitting around a waiting room. Right in, x-rays done and the doctor came to discuss my options. He has a nice "bed-side" manner with a sense of humor! Very happy that I came here."
"Easy to be around, good sense of humor and he knows his business."
"In and out (my experience, not my teeth), perfect service throughout. My hygienist was Mary, She was excellent."
"Dr. Schmidt and his staff provide professional service. They are personable, attentive and efficient. I had a tooth pulled and a dental implant in the same visit. Pre and post op was explained thoroughly and Dr. Schmidt called me the evening of my procedure. The staff knew I was nervous and they created a very calm and cared for experience. The anesthetic was completely effective and the procedure was painless. I highly recommend Dr. Schmidt and his staff without reservation."
"I have been a patient of Dr Schmidt’s for over 5 years, and see Mary every 6 months for cleaning. She is the kindest, gentlest and most compassionate hygienist I have ever had the pleasure of meeting. She takes her time, checks with how I’m doing, asks if I need a break and explains everything during the procedure. She also checks to see if I have any questions when my cleaning is complete. Dr Schmidt always stops in to check and also asks if I have any questions. He never seems rushed and has a great sense of humor. I’ve had one implant performed by him and I must say I am so impressed with his work. The procedure was absolutely painless and I am extremely pleased with the results. His front office staff are all very friendly, knowledgeable and courteous. Top notch periodontist and staff. Highly recommend their services."
"I am a very nervous patient after being traumatized by a dentist as a child. Dr. Schmidt was understanding , patient and kind throughout 2 procedures. I was in no pain throughout the procedures and his humerous chatting kept me distracted and comfortable. All my questions and concerns were addressed. His staff are professional, knowledgeable and friendly. I never thought I could have a ‘good ‘ dental experience till now."
"Thoughtful, caring , knowledgeable and concerned."
"Not only was the work superb but the entire experience, from the greeting by his staff to his chair-side manner, was all positive. I hope I don't need more dental work in the future but if I do, I wouldn't hesitate to use his and his staff's services."
"Kind, attentive, professional staff and service. Anesthetic completely effective. Implant installed carefully with precision, and with no discomfort or swelling afterwards. Caring, after hours phone follow up by Dr. Schmidt! I recommend Dr. Schmidt most highly without reservation."
"Dr Schmidt’s skills are amazing. Best dental work I’ve ever had. The office is equally skilled. Example, I was troubled with a portion of the procedure, the attending quickly gave me a clear confident explanation and set my mind at ease. Overall a wonderful experience."
"A dental practice that puts the patient at ease from the moment of check in, with friendly, supportive and professional staff is top notch & Dr. Schmidt’s practice does just that!!"
"Really really good. Highly recommend. Great staff, great doctor, great work."
"Such a great dental office professionals very polite, great personalities. Explain what they’re doing. Great people, very pleasant and a great experience.!"
"Professional, courteous and friendly principal and staff"
"Outstanding in every way. I have been Dr. Schmidt's patient for years and he is everything one could hope for in a dentist. If all dentists were as competent and compassionate as Dr. Schmidt, no one would ever fear the dental chair."
"Very friendly staff and was very attentive to all my questions"
"I’ve been having a lot of work done here, and everyone is amazing! It has made the process that much easier and made me more comfortable. They are very informative and very patient with me. I love the staff and look forward to getting to where I want to be with my dental work here! I highly recommend! They are lovely, professional and make me feel at ease. Dr. Schmidt is the best of the best!"
"Painless procedure. The recovery, not so painless, but bearaable."
"Dr. Shaw & Mary Margaret were very informative, kind, and professional. Very little discomfort day of procedure, none the next day.I’m very pleased."
"Professional, efficient and friendly business to visit."
"Great staff and thanks"
"Dr Schmidt is wonderful! He and his staff are very compassionate & kind. I have had implants and extractions both painless & perfectly done! He is the best at what he does, always making sure his patient feels comfortable during the procedure. Thank you Dr Schmidt & staff! Deb Galvagni"
"I had a procedure here to fix some recessive gums. Top notch. Super kind and really comfortable experience overall. I had this procedure once before elsewhere and it was much, much worse. Thank you for making my experience a good one!"
"Second time I'm using the services of Dr. Schmidt. In addition to his impeccable abilities he brings a calming to the experience that is not a common thing to find. Nice person, great skills."
"Got me in for assessment quickly, Laid out a plan, priced it out, booked the necessary appointments and had me out the door in 30 minutes. Couldn’t have been smoother."
"Very professional and gentle, great people and great place."
"Courteous, professional, efficient and personable service. Highly recommended."
"Pleasant, efficient, thorough in explaining everything about procedure to post- procedure expectations."
"Dr. Shah and his team are the most helpful, professional, nonjudgmental, kind and generous team I ever have seen in a medical setting. It helps, it helps a lot."
"I started going to Dr. Schmidt's since January and I definitely recommend going to their practice. I have Heather as my hygienist, and I've rarely seen someone who takes their time with you and makes sure to be so thorough with their cleaning. Her passion for her work radiates through her conversations with you, and she definitely makes cleaning fun and educational for you as she walks you through the processes and gives you hilarious analogies. Thank you for helping me not lose any tooth.😋"
"I was so stressed about getting an implant but it was worry for nothing! Everything from check in to post op care was amazing. I highly recommend this professional, courteous and caring office!"
"Dr Schmidtwas professional and discussed all the options in a clear manner and was reassuring of the process"
"Excellent service. The extraction was easy, all the post-op procedures were clearly spelled out, and the office was flexible in scheduling the removal of the stitches. Highly skilled and personable staff. I will certainly use them again!"
"My latest appointment was with Heather for a cleaning. She was very friendly, yet professional and loves her job! She was very determined to remove a deposit from my tooth that several others had missed over the past few years. I am not a fan of going to the dentist, but Dr. Schmidt's entire staff has always made it a pleasant experience. Would highly recommend this office."
"Everyone there is very personable and professional. My only complaint is that I did not go there sooner ! But that's my fault !"
"Can’t say enough good things about Dr Schmidt and all the staff. Great experience!!! Thanks"
"From the receptionist to the dental/nursing staff, surgical team, to state-of-the-art facility and equipment all is 5 stars. Erich Schmidt is professional, highly trained and skilled, informative, patient as well as gifted with a sense of humor."
"Erich Schmidt has been caring for me for years with medically necessary and complicated implants. His office is always impeccably clean and welcoming. All the staff greet you with a warm welcome and are very attentive to your needs. In addition, he is an excellent surgeon, who I trust completely. Equally important he is honest and truly cares about his patients well- being. I feel so lucky to have found him."
"Dr. Schmidt and his professional staff are kind and compassionate. Procedures are explained thoroughly, follow up is great, and the dental work is excellent. I arrived early this AM for an x-ray only to discover I had the wrong day! The staff couldn’t be more accommodating and fit me in as if I had the correct day. Thank you so much! I’m not an early morning person so this was truly appreciated!"
"Great"
"Dr. Shah is absolutely the best. Provides great service and information."
"Professional, caring and efficient office! Special kudos to Shyam Shah D.M.D. and Jessie Mazzeo"
"Every member of the staff was courteous and efficient. Dr. Shah is patient and explained everything carefully and fully. I am a returning customer and have complete confidence that my Dental issues will be resolved."
"Friendly, capable, attentive staff and doctor. Another oral surgeon told me I couldn’t get an implant, but Dr. Schmidt said I could and did a great job."
"Excellent. I was particularly impressed with their concern that any questions I might have would be addressed both before and after procedure. Knowing that was “good medicine”!"
"This office is awesome!"
"Dr. Schmidt has removed a tooth for me, and implanted a post to hold a crown. Completely painless, informed me about the procedures and was responsive to my calls. His staff are excellent as well! I highly recommend the practice."
"I was so pleased. With the fact that they took me in an emergency, an such bed side manner. Very professional. An the work was two extraction, quick an painless. An a big Thank you for taken great care of me I I would recommend Dr Eric Schmidt an his staff,Thank you Kelly Quadrozzi"
"quality care and an overall great experience"
"Excellent experience start to finish. Dr. Schmidt and his team are professional, kind, responsive, and importantly, they do excellent work. Patients are cared for, examined using modern technology and treated well. I’m writing this review after 6 months of treatment and several visits. From the front desk, to the x-ray techs, to Shay, Lauren and others, everyone provides quality care and is enjoyable to interact with. I don’t usually leave reviews, but as someone who has been to many care providers over the years, take it from me: Dr. Schmidt provides a top notch experience. I am pleasantly surprised and happy to provide my highest recommendation."
"Very clean, professional, and friendly staff. Awesome experience."
"Dr.Schmidt and staff performed a wisdom tooth extraction today. I've been a patient here for quite some time now. Not only does the good Dr and staff do an outstanding job, dr.schmidt even called me later in the day/evening to check in on me . That's a rarity in itself . If your looking for a periodontist in the Berkshires area or someone to tend to the special needs of your oral care....look no further. Dr.schmidt and staff are well educated, very professional, make you feel comfortable, they offer an array of oral care needs, and they truly care."
"You are all amazing. Attentive, kind and professional. The office staff all did an excellent job of making you feel valued and comfortable. I would highly recommend. Darlene Lockwood"
"Soo happy with the care and professionalism. Also with knowledge of dentists in area for assisting with further issues. Totally worth every penny I'm going to spend!!"
"In for a biopsy. Seen by doc right on time and in and out in about 30 minutes. Nice delicate touch. Doc did a great job to explain today’s procedure and what to expect in next week or two."
"very professional organization; Dr. Schmidt was clear, answered all questions and very pleasant to deal with."
"What may be just another routine procedure to you, is concerning when you are the one sitting in the chair. You and your team took the time to explain everything and make sure I was comfortable, completing the procedure the same day. TY"
"Dr Shaw and all the staff are professional, personal and well organized. I would highly recommend them."
"The best!! Love Dr Shah. Everybody there is awesome!!"
"From start to almost finish, Dr. Schmidt and his staff have been professional, friendly, knowledgeable, and reassuring. Thank you so much!"
"hygiene visit- Hygienist, Mary, was excellent, was personable, and I couldn't ask for better"
"Dr. Schmidt and staff made sure I was totally comfortable with an upcoming implant procedure. This really made a difference for me. I would recommend Dr. Schmidt."
"Amazing staff and drs!"
"The service is always top notch. Dr. Schmidt has carried on the high standards for excellence that Dr Sandrew started so many years ago. Keep up the great work"
"everyone is always so nice, helpful and professional"
"Everyone at Dr. Schmidt's office was very kind and helpful. I am not even a regular patient of his. I am in the process of moving and they told me what to do to get my dental records and are going to recommend some dentists for me in the town I am moving to. I would highly recommend Dr. Schmidt and his team to anyone."
"Did you know root canals dont have to be painful, because I didn’t! Dr. Scott and his team at Western MA Endodontics are a well oiled machine. They took the time to explain everything as they went and were incredible to work with. Ive had 3 root canals elsewhere and this was by far the best experience and was as pleasant as it could have possibly been."
"This office is awesome!"
"Excellent service, as usual. The staff is always eager to accommodate all requests and is doing a fantastic job."
"First visit. Dr and assistant answered all my questions. Friendly, knowledgeable, professional"
"Pleasant and honest good professional people"
"This office is run very efficiently. I've had multiple appointments and never waited more than 5 minutes. The staff is knowledgeable, helpful and pleasant to deal with."
"Superior treatment and service"
"I thoroughly enjoy my visits at Dr. Schmidt's office. The office staff is truly professional, friendly and make me feel as though I am the most important patient of their day. The office is spotless and pleasant to sit in while waiting for my appointment. Mary is a great hygienist and she always explains what she feels I need to know for my at home care."
"The ladies are so wonderful and friendly!"
"Dr. Schmidt is the ultimate professional: thorough, conscientious,. knowledgeable. His communications skills are superior. He is careful to explain procedures, and costs, in advance. He also has a bit of the old-world personal physician's touch, what was once called "bed-side" manner. I highly rec ommend."
"Dear Mary is delightful and a very good technician. It’s always a pleasure to have her help me ‘come clean’!"
"Extremely flexible, thorough, courteous and professional service from start to finish. mpspencer"
"I am super impressed in every way everyone is extremely nice and confident I’m technically they’re more skilled than any one I’ve ever visit. I’m very excited found them."
"Very professional, considerate, kind and caring to see my wife with a serious debilitating disease without hesitation. Very honest feedback on her dental situation. Very refreshing to see a doctor who really cares about his patient."
"Love going here! They're always on time and very friendly. Did great work for my gums. Thanks Shay and docs."
"Great jog, I felt comfortable and everything was explained to me in advance."
"A highly competent and professional dental office. Great work."
"Top Notch ⭐️ Competent,Comfortable, professional and caring."
"Dr. Schmidt is the best. He really knows what he's doing and is kind and caring. Highly recommended!"
"No pain no blood no discomfort at all."
"Dr. Schmidt is the first medical person who understands the situation and explained it to me candidly in detail and without condescension. The rest of the staff is equally courteous and competent. Hallelujah!"
"I hate going to the dentist in general. I have a lot of anxiety thinking about the pain I’m about to experience. This was my first visit here and although novocaine is unpleasant to receive, my 90 minutes in the chair was pain free. My hygienist was very personable and made my experience a decent one. I won’t be so afraid for part two."
"Excellent periodontist. Great chair-side manner. Thorough and efficient.Highly recommend."
"Dr. Schmidt is friendly and a consummate professional. Shae is an excellent hygienist. I recommend this practice to all."
"The staff here is very friendly and do a great job!"
"This past week, I had my initial consultation about a molar extraction and eventual implant. All the staff was pleasant and helpful. Margaretmary was very friendly and conscientious as we discussed a detailed treatment plan. Dr. Shah was very kind, explained the procedures clearly and helped me feel more relaxed."
"My visit today was for an extraction and bone graft for an implant. I found the staff to be very friendly and professional. I was advised what would be done as the procedure was occurring. Dr Shaw and my tech were amazing. I had no pain and was out of the office in less than 90 minutes."
"Great office. Heather and Mary do a terrific job Erich is excellent"
"Went in for an implant surgery. It was so different from what I expected. It only only about 20 minutes and was practically painless. I would have done it sooner if I knew."
"The entire staff is attentive and caring. Of course, Dr.Schmidt is outstanding. As a bonus, he has a really great personality."
"I’ve been coming to this office for 30 years.... first with Dr. Sandrew and now with Dr. Schmidt. The caring and cleanliness has always been outstanding. Their hygienists are friendly and pay attention to detail. Highly recommend this office."
"Dr. Schmidt was amazing. So personable, skilled, and very good sense of humor. He had me laughing while he extracted a tooth. That probably made it harder for him. All things considered, it was a pleasurable and reassuring experience for me."
"Had molar extracted with Dr. Shah; he eased me through it and was professional and skilled. Great staff. Excellent care all around."
"Dr Shah, at Dr. Schmidt's practice, was very knowledgeable and professional. Explained everything he was doing during my procedure; put me at ease. His pre and post operative recommendations have left me with remarkably little discomfort following a tooth extraction. All staff were very personable. Had a very good experience. Kelley Love"
"Great teamwork! Great attitude!"
"Dr. Shah is excellent."
"As always, on time, friendly and thorough service. What is the best. Clearly explains what she sees and going to do. I appreciate the quality care."
"Excellent periodontist -- highly recommended!"
"Friendly, efficient, very knowledgeable and professional, excellent experience with them."
"A very good experience and I am usually very nervous when visiting a dentist but everyone made me feel comfortable"
"The hygenist was very professional, pleasant, careful and thoughtful"
"Timely and efficient appointment"
"No one wants to have a tooth extracted, and an implant put in, but Dr. Schmidt makes it painless and stress-fee. Dental work is extremely scary for me, and I feel relaxed in this practice and am confident that the best, up-to-date work is being done. Of course this level of dental work is expensive, but in my opinion it is well worth it. I wish he practiced "regular dentisitry" as well! I highly recommend Dr Schmidt."
"Great professional and excellent care. Wonderful staff."
"I cannot say enough good things about my experience. Dr. Schmidt is just great and the serve is excellent. Five stars from me."
"It feels as though there is no ‘waiting’ at Erich schmidt’s office. The operations run smoothly and everyone is friendly and professional."
"Great experience with Dr. Schmidt. Everyone in the office was very helpful and communicative about all the steps involved with the procedure. Actual process of having the implant placed was painless."
"They were very professional and very friendly. Made me feel comfortable and at ease. Explained everything in detail."
"Great experience with hygienist whose name I’ve forgotten. A much needed cleaning which I’ll do every 6 months."
"A very comprehensive exam and clear professional direction. Onto the implants."
"Friendly, professional service."
"Dr. Schmidt is fantastic"
"Very pleasant, knowledgeable and informative. Took the time to explain everything to me and make sure I was comfortable with all the information."
"I am totally pleased with my experiences with Dr. Shah. He is caring, as is his staff. They all have great personalities that put you at ease. It helps with a relaxed experience & Dr. Shah’s chair side manners are impeccable. In- addition, he tells you exactly what’s happening, and if it takes a little longer than expected because he runs into a blip, he never makes you feel like he’s in a rush for the next person. I love how they call and check on you the evening after a procedure. 😀"
"outstanding friendly professional service from start to finish... informative, disarming demeanor, skillful care and performance comprehensively throughout the entire staff. excellent results, satisfying value, rewarding experience... highly recommended"
"Friendly, professional and proficient. That applies to everyone I interacted with at this practice. My hygienist, Heather, was wonderful and DR Schmidt was friendly and efficient. Not enough stars for this practice."
"Great experience, very knowledgeable crew there."
"Friendly, prompt, and clear about what the procedure would involve. Clear about costs and payment options. Great natural views out the windows."
"polite with quality and technical assurance"
"I had a great cleaning with Heather"
"My first introduction to this office was an appointment reminder and a notification to fill out a health form. The link sent me to a website with a notable “Pay Now” banner at the top. Since I had not yet seen the doctor, I found that a bit off-putting, and pondered the demeanor of the staff. Post appointment, I no longer have those concerns. While people were efficient, everyone was incredibly nice and allayed any fears. I was admitted on time, steps and procedures were explained and time was dedicated to answer any questions I may have. Dr Schmidt was conversant, efficient yet gentle and professional. I highly recommend him and this office."
"Dr. Schmidt is very competent and a nice person."
"Very pleasant efficient. Dr making sure all questions answered"
"Great service as always. Highly recommend"
"Always a pleasant experience at Dr Schmidt's. Quality team Best treatment"
"Excellent care by Mary who has taken care of me for about 10 years! Thanks. Alice"
"Great experience, office is very clean and staff is very pleasant!!!!! Heather cleaned my teeth she did an excellent job and I will be back in 6 months for another great experience, with Heather of course!"
"I am new to this practice, but I have experienced superlative service from the start. Dr. Shah, and Shay (dental hygienist) are most competent and kind. They are willing to answer any questions you may have about a procedure and are very mindful of any discomfort you may have. Kudos to both."
"always on time ...always courteous as always ... caring and state of the art treatment"
"Dr. Schmidt is excellent and thorough. I have recommended him to others. I continue to go there to have my teeth cleaned by Shay...she is excellent."
"Excellent and very professional service with a competent and friendly staff."
"Erich and his Staff are 5 stars!"
"Dr Schmidt and his staff are great! Very professional and welcoming. They make visiting a pleasure. Heather has been my hygienist and her passion for her work is evident. Never thought I would give going to the periodontist a five star rating, but I am! Highly recommend."
"Highly recommend Dr Schmidt’s services. I just had my first implant. The procedure was flawless and painless."
"Going to the dentist will never make it onto my bucket list, but being treated by Shay, my dental hygienist, it is now far more palatable than it has ever been. The care and competency from Dr. Schmidt's practice is first rate."
"Very nice staff . Very intelligent and understanding about fear of dental procedures. Highly recommend going to see DMD Schmidt!!!"
"Dr Schmidt and His Staff are The Best,I've been going to him for years. He did my implants and no one can tell they are implants."
"I had a gum restoration and bone implant procedure by Dr. Schmidt. The team was very professional. Dr. Schmidt explained everything to me as he did the work, gave me clear instructions for follow-up self-care, and called me that evening to check on me. I highly recommend Dr. Schmidt."
"Margaret Mary the assistant was so kind. Dr. Shaw was thoughtful, open to feedback and tried to be as gentle as he could. I have quite a few problems and they were patient with me, speaking helpfully and educating me carefully on what was going on and how they can support me with my teeth issues."
"Very friendly and explained all the options to fix my problems."
"Mary does a terrific job cleaning my teeth! I am grateful for the professionalism of this office."
"Everyone I have had the privilege to meet at Dr. Schmidt’s office has been very professional and competent. This includes the ladies in the office, the hygienists, and the dental assistants. Dr. Schmidt is personable and very capable. I trust him completely for advice and care."
"I can always count on Dr. Schmidt to take care of me. He is always kind and very competent. I am very lucky that he is my dentist."
"Great! So happy to return to care after over a year - Shea is excellent! - compassionate and highly skilled"
"This was a painless and great implant experience. Terrific after surgey support."
"For many years, Dr. Schmidt and his compassionate, attentive staff have provided me with outstanding individualized dental care. I have benefited from Dr. Schmidt's ability to diagnose, thoughtfully communicate recommendations, and provide effective treatment and maintenance for my periodontal health. I highly recommend Dr. Schmidt and his staff for your dental care."
"Excellent experience. This was my first root canal. The procedure was explained thoroughly which helped ease my nerves. It was painless! Thank you."
"I’m beyond pleased with my experience! I was prepared for the worst for knowing I may need a Root canal.... I have had dental work done there before with Dr Scott(who’s gentle bedside manner is lovely😇and whom retreated a root canal for me last May when imperative dental work was permissible ). 👌 I scheduled my appointment with Beth the office manager(she’s very experienced and I was impressed that seemed to remember me even with all the patients they provide for) whom helped to ease my fear based projection of worst possible outcomes🙏😇🙏😇 I entered the office and was greeted by bubbly Ashley....(I met her last May and got reacquainted). I asked her if the consultation fee applied toward the procedure I anticipated....She reminded me that once in a while, a patient may not need additional services 🧐🧐🧐🧐 I thought it only I could be so fortunate 🙏🙏🙏🧐🧐🧐 I knew I was seeing Dr Shapiro (the Doctor whom is known for his commitment and passion for performing complicated dental procedures like root canals).I knew I was in he hands of the Best in the Berkshires 👌for Root canals 👍 and things of that nature...I braced myself and thought “Ok Sara, it’s unfortunate; you can handle this, COME WHAT MAY, the universe always has your back😇🙏😇” Then I was overjoyed after X-rays with Allison and some tapping and cold air tests to learn...I don’t need any additional procedures!😇🙏😇 I was absolutely ecstatic and felt totally relieved!🙏😇🙏 He advised me to return should it bother me again but he saw no signs of damage or infection to my teeth in that area! Oh the relief that followed was astounding! The high integrity of Dr Shapiro and his diagnosis was truly an amazing moment! I felt so valued and celebrated not needing this unnecessary dental work! Thank you Beth, Ashley, Allison, Dr Shapiro and all the amazing souls that work together as a team at Western endodontics ! I’m so grateful for your high integrity and for sparing me unnecessary stress, time and expenses😇🙏😇 I’m so grateful and feel deeply supported as a valued patient! You care for so many and dental work can be invoke much anxiety 🙏😇🙏"
"Expert care & wonderful patient consideration. A++."
"Writing on behalf of my mother, Kim: Heather was the best! She was thorough and professional during my deep cleaning, making the two hour process as comfortable as possible. Highly recommend."
"Had excellent visit. I was seen by Dr. Scott and he provided education and answered all of my questions.office is very clean and well organized."
"I was extremely impressed with Dr. Scott. I drove from Albany, NY to have a root canal and it was well worth the trip. He was very professional and the hygienist, Joy was very helpful in explaining any questions I had. the receptionist was very nice and cheerful too. My overall experience was a very positive one and I highly recommend Dr. Scott."
"Was told Monday afternoon I’d be needing a root canal. Got ahold of the reception first thing Tuesday and I was their first patient on Wednesday. The staff were great, all the equipment was up-to-date, they had me in and out in an hour. Would highly recommend Dr. Shapiro if you need root canal therapy."
"I have been a patient of Dr. Schmidt for over a year now. He and his staff are thorough, conscientious and efficient. But above all else, they are caring, beyond the obligatory niceties. They follow up and treat your concerns as a priority. If you're considering dental implants, all you'll need is one visit, after that visit, you'll probably wonder why you didn't go sooner. The team is great and Dr. Schmidt is awesome. The sooner you visit, the more they can do for you. DON'T WAIT."
"I felt the office folks took every precaution to make everyone as safe as possible from COVID. Everyone was welcoming, and put me at ease. The advice and care I received was most helpful. I would not hesitate to use this practice in the future."
"I’m beyond pleased with my experience! I was prepared for the worst for knowing I may need a Root canal.... I have had dental work done there before with Dr Scott(who’s gentle bedside manner is lovely😇and whom retreated a root canal for me last May when imperative dental work was permissible ). 👌 I scheduled my appointment with Beth the office manager(she’s very experienced and I was impressed that seemed to remember me even with all the patients they provide for) whom helped to ease my fear based projection of worst possible outcomes🙏😇🙏😇 I entered the office and was greeted by bubbly Ashley....(I met her last May and got reacquainted). I asked her if the consultation fee applied toward the procedure I anticipated....She reminded me that once in a while, a patient may not need additional services 🧐🧐🧐🧐 I thought it only I could be so fortunate 🙏🙏🙏🧐🧐🧐 I knew I was seeing Dr Shapiro (the Doctor whom is known for his commitment and passion for performing complicated dental procedures like root canals).I knew I was in he hands of the Best in the Berkshires 👌for Root canals 👍 and things of that nature...I braced myself and thought “Ok Sara, it’s unfortunate; you can handle this, COME WHAT MAY, the universe always has your back😇🙏😇” Then I was overjoyed after X-rays with Allison and some tapping and cold air tests to learn...I don’t need any additional procedures!😇🙏😇 I was absolutely ecstatic and felt totally relieved!🙏😇🙏 He advised me to return should it bother me again but he saw no signs of damage or infection to my teeth in that area! Oh the relief that followed was astounding! The high integrity of Dr Shapiro and his diagnosis was truly an amazing moment! 🥳🥳🥳 I felt so valued and celebrated not needing this unnecessary dental work! Thank you Beth, Ashley, Allison, Dr Shapiro and all the amazing souls that work together as a team at Western endodontics ! I’m so grateful for your high integrity and for sparing me unnecessary stress, time and expenses😇🙏😇 I’m so grateful and feel deeply supported as a valued patient! You care for so many and dental work can be invoke much anxiety 🙏😇🙏"
"Just finished my first complete implant procedure with Dr. Schmidt. All done. Perfect!!! Ready for the new tooth. This whole experience with Dr. Schmidt was excellent!! Better than I could possibly hope for. My previous five implants with different doctors were a mixed bag. Painful, unsuccessful and expensive. Not with Dr. Schmidt!! Fast, painless and 100% successful. Ellis Dental Clinic in Schenectady, NY quoted a price of $8,000 for this front tooth implant. Dr. Schmidt charged $2,600. A bargain and such a professional procedure. I have two more implants needed and I will be contacting Dr. Schmidt for them."
"The entire staff is happy, attentive and helpful. Dr. Schmitt is young, tall and attractive so be prepared I was expecting an old man and got totally flustered. 🤣 The office is beautiful. Schmitt and his staff are top tier and know what they are doing. You’ll be in great hands."
"Saw Dr Shaw. Very kind Dr and was knowledgeable and approached my issue with common sense. Thank you."
"Dr. Schmidt has seen my son a few times over the last two years, one visit being an emergency on a Sunday due to a skiing accident. He has always been kind & attentive, highly knowledgeable with excellent results. I would highly recommend Dr. Schmidt."
"The best most fantastic experience. 5 stars. Highly recommend this bunch."
"Took all my fear and concerns away and helped me get a plan together to get back to a beautiful and healthy smile! I’m so grateful for Lauren and Dr. Schmidt."
"Fantastic staff. Clean, organized, friendly and calm atmosphere. Dr. Shah went above and beyond to save the integrity if my multitooth implant. He also readily returned my call after experiencing some unexpected pain and swelling. Highly recommended!!"
"Great experience everyone is professional yet friendly and fun to interact with. They take the time to explain in detail the process of my treatment so I am comfortable and happy with the end results."
"Dr Shah is a wonderful dentist. I had another clinic that botched up a root canal that left me in severe pain and with an infection. When the other dentists couldn't get me in, he made time for me that day. He took care of the tooth ,got me on antibiotics and let me know my options. His assistant is a lovely lady and the whole office is so nice."
"Always greeted nicely and Dr Schmidt is knowledgeable and great sense of humor ! Feel like everyone is so friendly. I’m so happy that I switched to his practice!"
"Great experience with the entire staff. In quick all protocol followed . Everything explained thoroughly such a great experience thank you"
"Great experience getting an implant at Schmidts office and had one of the best cleanings from Heather!"
"I had implant surgery with Dr. Shah. He made the entire procedure relatively painless and easy. He has a great manner and disposition, and kept me informed during the entire surgery. I can't recommend him more enthusiastically. He is a great doctor!"
"I had Dr. Shah for my procedure. He was very professional, thorough and above all....kind. Highly recommend."
"Excellent in every way!"
"They are wonderful and I love Dr. Schmidt’s humor. Everyone is so nice and helpful. I can’t recommend them enough!"
"Dr. Schmidt and his team did a wonderful job with me. I was impressed from beginning to end with his practice. His ability to assess my dental needs and provide clear steps to resolve my problems, all with a bit of levity, left me feeling like I was in good hands. At my second visit, Dr. Schmidt and his team delivered. From follow up phone calls to follow up visits, I felt like a priority and would highly recommend Erich C Schmidt DMD Periodontist and Dental Implants."
"Great doctor and wonderful staff. I highly recommend this practice."
"Dr. Schmidt has been working on an implant for my bottom front teeth. I am presently in the final phase. Throughout the process, Dr. Schmidt has brought an expertise and a personal touch that always gives me confidence. He makes himself available should any issues arise. His staff is ever so friendly and yet very efficient in that quiet way of people who know their stuff. I would highly recommend him to anyone needing periodontal work."
"Excellent, professional and innovative dental service in the Berkshires. Provides very thorough examinations and is a great place for routine and extra-ordinary dentistry and periodontics."
"Dr Schmidt has fine social skills. I have been to other Periodontists that may be skilled but lack sensitivity and compassion for the discomfort that procedures even as simple as cleaning may cause. Dr Schmidt seemed interested in me as a person. He clearly outlined a course of treatment always checking in with me to make sure I understood what he was saying. I have not yet begun treatment with him but from all the fine reviews he has and my initial meeting with him and his staff I am confident it will be a great experience."
"Shayna is always very professional. She is efficient and explains procedures to you. She works hard to make sure you are comfortable throughout the process of cleaning your teeth. She is always on time for appointments. She does a very thorough job of cleaning your teeth."
"On time, thorough, clean, and explanations given. Highly recommend."
"Dr. Schmidt and his staff are very professional and kind. I have started the process of having a tooth implant and received my post. I never felt any pain with it either during or after. Everyone there made me feel very comfortable and his office is very clean and organized. Thank you so much Dr. Schmidt and staff."
"If you have to have a procedure done on your teeth, this is about the best place you'll ever find. They keep you informed of everything they're doing, they are very professional and skilled, and you'll have the absolute minimum of pain and anguish."
"Dr Schmidt and his staff are professional and thorough. The Dr let’s you know exactly what he’s doing and what next steps are. The office is clean and welcoming and they all do a wonderful job. It’s never fun to go to the dentist but Dr Schmidt and team make it tolerable, almost pleasant (did I just say that)?"
"I have had such a fantastic experience with Dr Schmidt. He and his staff are so excellent. They take the time to go over everything with you and make sure you understand every step. They are always willing to answer questions. I had an implant for a tooth that has to be pulled due to resorption. I was a little nervous for my first appointment but after that I did not feel nervous at all because they helped me feel calm and informed. They also made sure to let me know how much was going to be covered by insurance and how much I would be responsible for before anything happened. I feel like I was very well informed about every step prior to the start of procedures. Dr. Schmidt also called me the evening of every procedure to check on how I was feeling. They made my experience great! Thank you Dr. Schmidt and staff."
"Most professional. I had a bit of anxiety over impending procedure but friendly staff and reassuring doctor helped me relax and the experience was much less uncomfortable than I had expected. So far, the recovery period has been smooth too."
"Dr. Schmidt took care explaining the procedure and threw in a little humor aside from very professional. Would highly recommend him."
"Dr. Schmidt and his staff were all great. I had several procedures done over the course of a year and a half and never had a single bad experience. I never waited more than five minutes in the waiting room and everything, including cost, was explained to me every step of the way. Dr. Schmidt actually called me himself the night of one of my procedures to check my pain level which was greatly appreciated. I wouldn’t think twice about recommending Dr. Schmidt."
"Great practice and customer service. Dr. Schmidt and staff made all my experiences and procedures seamless."
"Their team was friendly & professional. Exceptional care. The two ladies at the front were very friendly and welcoming. (I apologize I forgot your names but thank you for being so kind). Dr. Schmidt & his assistant were patient in answering all my questions I had in connection to a biopsy and the process, very kind & caring, and helped make sure I was doing okay throughout the process of the appointment. As someone who is very anxious with any dental work, this was a great experience. The patient rooms are very clean, good size, and views of the river from the large windows help to make it feel more relaxing too. Thanks again for helping a very stressful situation become not just tolerable but light & fun with the conversation too."
"Shaye is the best hygienist, she is thorough and caring and LISTENS and explains things. I really like her a lot and what she is doing to make my mouth healthier."
"My experiences with Dr Schmidt, from start to finish, were absolutely off the charts exceptional. (Even the view from the dental chair was a knockout!)"
"Not that anyone ever wants to go in for oral surgery but if you have to this is definitely the place. I walked in expecting a consult only but walked put of the office a hour later procedure done. The staff was the most pleasant people and made me feel so comfortable. My prescriptions were sent to the pharmacy before I was even out of the parking lot. Everything was explained and they made sure I understood what was going to happen and what to expect after the procedure. Kudos to this Doctor and his staff."
"Dr. Schmidt and his staff are excellent. Everyone is professional and friendly. The real Star is my hygienist Heather. She is the best hygienist I have ever had. I have a lot of sensitivity and she has always kept me as comfortable as possible. I appreciate her extra attention and care. My teeth always look and feel great after my visits. I know I am receiving excellent dental care at Dr. Schmidt's office and I am grateful."
"Dr Schmidt is a knowledgeable periodontist and has shown skill along with empathy during my procedure. He encourages questions and explains what he will be doing in detail. His assistants are also knowledgeable and ensure I am comfortable by asking the right questions and answering mine with specificity. Appt times made are precise and I have never waited longer than a couple of minutes."
"Excellent staff, friendly and sharp. All appointments are on time. A great place for top notch periodontal care!"
"Very professional and efficient. I had to go in during the COVID pandemic for an infected molar. Very clean office. Was in an out in less then an hour. First root canal I’ve ever had to have and it wasn’t awful like I expected. Once numbed it took maybe 30 minutes. Dr. Shapiro was very quick and efficient and even checked in later that day to see how i felt. The VA sent my husband to them about 2 years ago and had a similarly good experience."
"Sensitive and skilled service."
"The clinic itself is super clean and neat. Staffs are warm and friendly. Honestly I was so nervous because it is my first time having root canal done. But the procedure was quick and pain free, Dr Scott is excellent! It was a great experienced for me and I highly recommend this place. 😊"
"Friendly staff. Nice dr. Explains everything"
"I was well taken care of by everyone at this practice especially Dr. Feimster who is competent profession, compassionate and friendly."
"Dr Scott provided amazing service and relief to my distressed 😫 tooth!"
"I was nervous about having my first root canal but the staff were extremely kind and answered all of my questions patiently. They all made me feel as comfortable as possible. The procedure itself was surprisingly painless and quicker than I imagined it would be. Highly recommended, if you need a root canal"
"Very professional friendly environment and staff. I had to have a root canal done and Dr. Scott was able to get through a tough narrow canal for me in no time. Thank you Dr. Scott and staff!"
"If you want to read a review, from someone who has avoided the dentist like the plague, and has dental implants, then read on. In an effort to be clear, I have been seeing Dr. Schmidt for about 6 months. My implant experience was not with him, but it soon will be. I lost my four front teeth in a car accident in 1994. The bone loss was significant and required multiple bone grafts. Dental implants were not what they are today. The implants were the newest 'experimental' implants. They failed after 15 yrs. That style of implant is not used anymore. I went through the entire process a second time in 2012-13 (not with Dr. Schmidt). I was so done with going to the dentist that I stayed away for years. It is not hard to conclude what happens to those who need dental work but don't go to the dentist...well that was me. For years. I knew, with certainty, that it was going to be terrible to see the dentist again. Well, a broken and infected tooth forced me to seek a dentist. I can't stress enough, please hear me, this Dentist will care for you with dignity and class. Dr. Schmidt is laser focused on making your future the best it can be, he has no interest in dwelling on the past. Dr. Schmidt is a remarkable person, with personal skills that extend beyond dentistry. Not only is he supremely qualified as a Doctor, he has also created a thoughtful considerate atmosphere and a place of healing. His people are wonderful, every one of them wants to help you have a better tomorrow. If your situation, or attitude, in anyway resembles mine, please, please find a way to shake free of that and go see Dr. Schmidt. Just go and see for yourself. If I knew then, what I know now, the only thing I'd change is coming to see him sooner. If Google allowed it, they'd get the 6th star from me. Just to be clear, my implants were done elsewhere. The experience was not terrible, it was, however, not ideal. Which is not a reflection on the institution as much as it was the circumstances and sheer volume of hours in the dentist chair. Uconn Dental school is where the work was done. They took great care of me. They extended themselves for me. They are not to "blame" for my poor disposition, that was purely circumstantial and primarily of my own doing. If you're reading this then you're considering if this is the right dentist for you. I won't tell you what to do. I will however report this, going to see Dr. Schmidt has been the best decision I could have made. He and his staff have completely shifted my view of going to the dentist. I have a long road ahead of me and I am LOOKING FORWARD to the journey, specifically because of this Dentist and his wonderful people. I take these google reviews very seriously. When your name is the same name as your business, it's personal. Bruce Taylor, owner operator of Bruce's Hardware in East Otis. If you think I can help with your dental scenario, call me and I'll try. That's the least I can do to pay it forward, for all those dental professionals that helped me along the way."
"Lauren the best ever..highly recommend. Doc Schmidt good too."
"I can't say enough how impressed I was during my recent visits to Dr. Schmidt's office. I am an extremely anxious dental patient and Dr. Schmidt was patient and kind with me. His work was impeccable and his friendly bedside manner put me at ease. All of the staff were professional and courteous and the office was immaculate. Thank you Dr. Schmidt!!"
"Dr. Scott performed my root canal. It was quick and painless. What a relief!"
"Very happy with the attention I received. They explained every procedure to me in detail and were very professional. Cant thank them enough."
"Very friendly and kind. Everyone was smiling and just wanted to help, from the office staff to the endodontist. They all made going to the dentist, which can be dreadful, a pleasant experience."
"Very fast and they know what their doing"
"Dr. Shapiro was great. He listened to my concerns. Explained everything he was doing as he went. His assistant was great as well. Highly recommend."
"I just had a dental implant by Dr. Schmidt. Dr. Schmidt and his staff were professional, helpful and efficient. The whole procedure took about 45 minutes and there was no pain involved. No need to fear this procedure!"
"I was very nervous to go to the appointment, but Dr Shapiro was awesome. He explained everything to me as he was doing my root canal. I was pleased with everything. Would definitely recommend."
"The endodontist was very good and kept asking me if everything was okay throughout the process. Both she and her assistant were excellent at explaining what was going on throughout and prior to the root canal, what could go wrong and what the next steps would be. The whole thing was pretty painless, even after the anesthetics wore off! I have no complaints and appreciate the discount given if paying by check."
"I’ve been through a root canal before. Dr. Eric Shapiro and his team were far superior, prepared,expert and up-to-date. The procedure was virtually pleasant and almost painless from start to finish. I would highly recommend this practice."
"Going to the dentist is usually a nerve-wracking experience, especially if it involves an extraction or implant. I was so pleasantly surprised when I went to Dr. Schmidt. He is very funny and his casual manner belies his efficiency, and professionalism. The procedures seemed to be done in no time, with zero pain. I mean zero!"
"Dr. Shapiro was amazing. After my tooth was finally numb he had my root canal done in 20 minutes! He was kind, informative, and knew what he was doing. His assistant, Deb, was also wonderful with me. I don't wish for another root canal, thank you very much, but if I ever need another one I would not be upset to have to go back to that fantastic mid century modern building full of kind and wonderful people."
"I'm old enough to have visited several dozen dentists. I saw Dr. Scott at Greenfield Western Mass Endodontics. He was among the best dentists I have ever visited. He was very thorough, circumspect, not pushing root canals when they may not work. He is very compentent and supports clear decision making. A very strong recommend. Me: a retired physics professor - highly overeducated. This kid is good."