Patient Reviews
Patient Reviews
At Western Mass Periodontics, we're proud to offer a variety of solutions to help our patients reclaim their smile and oral health. Below you will find various testimonials from past and present patients. Once you review these testimonials and get to know us a little better, give our Pittsfield or Great Barrington, MA office a call to schedule a consultation.
Reviews for Western Mass Periodontics
"They fit me into their schedule quickly on an emergency basis, and was weary because I had never gone here before. Immediately, all of my concerns were at ease the moment I stepped through the front door. Staff was not only courteous, but welcoming. Each team member showed the highest level of professionalism and provided the highest standard of care I've ever encountered at a dental practice. Dr. Schmidt himself answered any questions I had and provided an excellent service, going over any and all options I had for my procedure. I will definitely go back for future needs and highly recommend them for any Periodontic procedures."
"Had a post op visit which allayed my fears and gave me the information I needed to manage my recovery. Warm and engaging providers all around."
"I have not been to this location actually, but have had dental work done from Dr. Schmidt. I cannot say enough positive things about him. Was very gentle, made you feel quite relaxed, knowledgeable and easy to talk to. Highly recommend him if you need his type of dental work performed."
"I had to take a moment to think of why I told each staff member when I left the office that I thought they and their office staff were incredible. I meant it. Who walks out of a periodontal office, never mind dentist office, with a smile on their face? I thought, "that was easy!" First, making an appointment was easy and met my scheduling needs. At my initial appointment, I was seen within 1 minute of arrival and treated with kindness and respect. Not that I expected anything else, but this seemed different actually increasing my confidence in what I was about to experience. I felt a connection to the staff: our conversation was professional yet with interestes shared and light humor. Dr. Schmidt and his team were organized and efficient. I was informed with what procedure was being done prior to it happening. Before I knew it, the procedure was completed. I left with both thorough verbal and written instructions and a follow-up appointment. On follow-up, for suture removal, I had ZERO complications. I am relieved! LCM Richmond, MA."
"Excellent cleaning appointment and visit w Doc. Wonderful staff, super clean facility. Future appointments are about eight weeks away. Highly recommend"
"Excellent staff. Felt like everyone had my best interests in mind."
"I just had an extraction of a tooth broken off st the gum line by Dr. Schmidt, It was the fastest and least painful I’ve ever had."
"As always I received a thorough cleaning. Service was prompt and efficient. Hygienist was bright and a fun conversationist. She is also an excellent hygienist. Ditto to what I wrote awhile ago"
"Staff was nice and courteous. Only negative is I had to wait 40 minutes for my appointment"
"Kind, considerate, extremely knowledgeable. Everything you could want in a dentist and more."
"I hadn’t been to the office in much too long and called with an emergency. Dr. Salzman was able to take me the next morning for surgery. Each and every staff member was kind and courteous and supportive during my time in the chair. Dr. Salzman was caring, kind and gentle. I will continue using this office for years to come!"
"I appreciated being seen promptly and on time. A very professional atmosphere was displayed by everyone I encountered. I left with a clear understanding of my condition, my treatment, as well as the financial aspects of what is required for my treatment plan. I am confident that I have selected the best possible provider for my requirements."
"very friendly appointment went well they were very professional and had no pain great follow up"
"Professional and thorough. I was impressed and if I were to need any procedures, I would definitely feel confident under their care."
"Erich and his staff were friendly, on time and efficient"
"Knowledgeable and caring staff! Dr. Schmitt is the best!"
"Western MA Periodontic’s office is the most professionally run dental practice I have ever seen. From Margaret Mary’s comprehensive care plan to Dr. Schmidt’s exceptional expertise, I could not have been in better hands. My procedure to pull a tooth, do a bone graft and put the implant in was pain free and quick, even with the abundance of bad jokes. 🤣 Thank you so much for making me feel at ease. I wish I could get all my dental work performed there!"
"Attractive office setting, courteous and professional staff, honors appointment times."
"Dr Schmidt is very personable. Staff is very friendly and professional. Every question was answered. No question was to trivial for them. Clear instructions were explained verbally and typed copy provided. The day of the surgery, the doctor and his assistant made sure throughout the process that I was comfortable. Dr. Schmidt did his best to keep me relaxed as did his assistant. The night of the surgery, Dr. Schmidt called me at home to see how I was doing and answer any questions I may have. He provided contact information so that I could reach him anytime on the weekend if something arise. (My surgery was on a Friday afte noon.) I highly recommend Dr. Schmidt and his staff."
"From the panicked phone cal to the office that I had a cracked tooth, they could see me in an hour! The entire staff were warm, helpful, professional and Dr Schmidt was calming and caring. His follow up call later in the day was welcomed and appreciated."
"Dr. Schmidt and his staff were professional, caring, kind, and the results are great!! Highly recommended!!"
"Western Mass Periodontics is a very well-run office full of kind people. I can't speak highly enough of Doctor Sebastien Salzmann. He is great."
"A well organized and timely visit. All prescriptions were ordered ahead of time. The needed procedure was explained in detail. Thanks."
"Dr. Ben Saltzmann had the difficult job of telling me I was losing a third tooth! His delicacy & professionalism made it easy, both the removal & recovery."
"Dr Schmidt did an implant for me a few years ago. Yesterday I was having pain from a different implant he didn’t do. Called the office and they squeezed me in next day. Dr Schmidt saw the issue and allayed my concerns. He’s an excellent practitioner with a great chair-side manner. Gave me a simple fix and I was out of there in minutes. Nurse/hygienist - I think her name was Jesse was extremely, competent, knowledgeable and reassuring. Front desk was likewise great and the facility is immaculate. Room I was in even had a lovey view. If you gotta go to an implant specialist or periodontist this practice can’t be beat!"
"This practice is the best mix of efficient and humane. The whole staff make what could sometimes be a trying experience almost a pleasure."
"My first visit, they made me feel at ease. Very professional, and friendly Definitely recommend"
"Just finished my first complete implant procedure with Dr. Schmidt. All done. Perfect!!! Ready for the new tooth. This whole experience with Dr. Schmidt was excellent!! Better than I could possibly hope for. My previous five implants with different doctors were a mixed bag. Painful, unsuccessful and expensive. Not with Dr. Schmidt!! Fast, painless and 100% successful. Ellis Dental Clinic in Schenectady, NY quoted a price of $8,000 for this front tooth implant. Dr. Schmidt charged $2,600. A bargain and such a professional procedure. I have two more implants needed and I will be contacting Dr. Schmidt for them."
"The place was immaculate and so professional. Staff and doctor were courteous and informative."
"Heather Rocks!"
"Calming and welcoming environment. Office and clinical staff were all both professional and personable. I felt myself in excellent hands with Dr. Salzmann and the assisting clinicians."
"The entire staff is professional, caring and very personable."
"wonderful experience,"
"I felt welcome, respected, and not pressured."
"State of the art facilities, lovely staff"
"Everyone is really nice"
"The staff is amazing! You never feel rushed. The staff and doctor seem to very comfortable around each other a nd the levity in the office makes for a very comfortable atmosphere. I had full dental implants and was thrilled with the results. I also know personally two friend s that had the same experience with this practice. I would highly recommend them"
"Great dentist . Competant work. Freindly and knowledgeable staff."
"I was admittedly terrified going into my appointment with Dr. Schmidt; my primary dentist was not overly gentle and I don’t fault them because periodontal work is not their specialty. Dr Schmidt was in and out; “before” pictures taken, all teeth measured (anterior and posterior), and a 1 year treatment plan laid out in 13 minutes with no pain or discomfort."
"Dr. Schmidt's office and staff are very caring and professional!"
"Erich Schmidt is a person who loves his work. He is always smiling .. and willing to take time to explain and make me feel comfortable. He has never hurt me or made me feel uneasy.. if anything, he puts my mind at ease before starting any procedure.. I am guessing he is great leader as well, because his staff are all happy too. .. Every person has a great disposition and the office seems to run like a well oiled machine. I only wish every dentist office was as easy and peaceful as this one. I would recommend them for anybody who is eligible to be seen there."
"Very smooth operation - professional staff. I was told I needed a root canal but Dr. Schmidt explained how I had another option. I'm glad I was referred here by my regular dentist."
"Everything here was top-notch: Dr. Schmidt, Lauren, reception, waiting room, radiograph presentation--the works!"
"Kind efficient office and thorough as well They do great work and I can’t stress how nice and capable they all are"
"Everything here was top-notch: Dr. Schmidt, Lauren, waiting room, radigraph presentation--the works!"
"Even though I showed up for my appointment to the wrong office today, the staff found an opening immediately! Jessie is especially comforting, knowledgeable , assured me that everything was going to be ok! Answered all questions plus providing information to help my healing. Thank you all…"
"Dr Schmidt is the best, the staff is courteous and explain everything very clearly. I would highly recommend this team!!"
"Professional, courteous and respectful team, explains everything clearly, worked with insurance about estimate coast of care. Cares about the clients. I was very nervous about the process and procedures. They were kind and eleviated my anxiety. In the evening I received a call from Dr. Schmidt if I was okay. Was so unexpected and very pleasant surprise. I recommend this office to anyone who wants to get a professional service."
"Always a great experience, extremely professional staff, caring and gentle but very thorough with the cleaning and care of my teeth!"
"Doctor Schmidt and the entire staff are great! Very professional and really make you feel so at ease! Especially Mary!!"
"I have a very difficult dental history, but Dr. Schmidt is always clear about treatment plans, very understanding and reassuring. I would recommend him to anyone who can afford treatment."
"As always I received a thorough cleaning. Service was prompt and efficient. Hygienist was bright and a fun conversationist. She is also an excellent hygienist."
"Dr. Schmidt is very professional, patient and willing to be honest when others may not. I had work done by another dentist that I knew was substandard and needed to be removed. Many doctors or dentists would hedge in those type situations. Dr. Schmidt didn’t pull any punches. He saved me from even more problems by discovering an infection and a piece of metal left in my jaw by the previous dentist. He was willing to take the time to explain the entire process and answer my many questions. The entire office is well staffed and organized."
"I was dreading the crown lengthening. Dr. Salzmann made the procedure comfortable and I was quite at ease. I am very happy with the successful outcome. I highly recommend Dr. Salzmann for any periodontal care."
"Dr. Schmidt’s expertise and care during my recent implant procedure were truly exceptional. The professionalism and skillful workmanship were evident in the seamless implant placement, restoring my smile with precision and care. The welcoming atmosphere and supportive staff further made the entire experience top-notch. I highly recommend Dr.Schmidt for anyone seeking excellent dental care!"
"Went in today for a consultation for a minor procedure, everyone was very friendly and the Doctor took the time to explain everything to me."
"Detailed plans for several procedures. Lovely to have a dental office explain options."
"The whole staff -- medical, nursing and administrative -- is incredibly kind and helpful. I received ideal care over the four necessary months. Like many people I have high anxiety around dental care due to childhood dental trauma -- no one minimized my concerns and everyone checked in to be sure I was doing okay. Thanks to Team Schmidt!"
"Excellent experience in all respects: technical, professional, communication."
"I bring my adult Special needs son here for cleanings and Mary was so patient and kind. Just extraordinary care. Thank you!"
"Always get excellent service and Heather is an outstanding dental hygienist. Dr. Schmidt has excellent bedside manner."
"Excellent experience today with the new Dr in the group, Dr Salzmann"
"Always excellent at this dental practice. Thank you!"
"After enduring a year-long struggle with gum infections and consulting multiple dentists, I finally found relief with Dr. Salzmann. His exceptional kindness and understanding significantly enhanced my comfort throughout the treatment. Unlike other periodontists I visited, Dr. Salzmann stood out for his ethical approach. Dr. Salzmann not only correctly diagnosed my issue but also provided effective and appropriate medical treatment."
"I had a difficult situation with a set of prosthetics that I had done on the west coast. They had come loose since I moved East and I had been having a difficult time finding a dentist that could deal with this particular implant. On my first visit, they discovered that they didn't have the proper parts so even though they worked on me and took pictures, they did not charge me for that visit. By my second visit, the proper parts had been acquired and the procedure went off without a hitch. I'm so grateful for Dr. Schmidt and his crew for their patient and professional handling of a rather unique situation. I highly recommend this office especially if you are dealing with prosthetics and dental implants."
"Attractive office setting, courteous and professional staff."
"Always so welcoming and great here!"
"I called at the very last minute before a trip.. not very smart! But Eric's office got me in for a quick check and I was very grateful!!"
"A positive experience today as always. I always feel as though I am in good hands. Always clear about procedures. Quiet and professional office."
"It isn't easy to find excellent dental care in the Berkshires. This place is an exception. Fantastic care from start to finish."
"Always great service"
"I'm a first time new patient. The whole staff was super friendly and really has the patients best interests. Highly recommend."
"It's always nice to see Mary.. she is above and beyond, very kind and passionate. I am being seen in Dr. Schmidt's office almost 6-7 years now. All the staff is very kind and polite. Dr. Schmidt is exceptionally talented and amazing. Always 5 star treatment."
"Three extractions, as preparation for implants. Zero pain or discomfort. Zero pain or discomfort for the following days. Super hi-tech office. Super experience."
"“Gold Standard” service with a smile. We are very fortunate to have Dr. Schmidt and company in our community. Truly “Top Shelf” level of care."
"They are simply the best."
"Had a very pleasant experience at the office. The staff is friendly. The office is clean and equipment new and updated. I’m very satisfied with the service that I received and will be returning and DEFINITELY recommend this dental office"
"Top notch service and state of the art equipment! Best experience I have had at a periodontist."
"I had the pleasure of my first tooth extraction there, and, well, that wasn’t awesome, but through no fault of theirs. Dr.Saltzmann and the entire staff are very friendly and professional, they walked me through everything, made scheduling and follow up easy, and answered every question I had. I’m very happy with the entire experience, even the procedure itself was painless and easy. Plus, I get to look like a hockey player until the implant, bonus!"
"I'm retired on a small pension. I was pleased that they came up with a treatment plant, including implants, that I can manage. The dentist and his staff were very nice."
"I have been a patient for years at this office. I am so grateful for the professional ,kind, good-hearted staff who work along side Dr. Schmidt. I wouldn't go anywhere else except wherever Dr. Schmidt is!"
"Dr and staff are very professional and knowledgeable. Actually enjoyed the visit!"
"The staff is friendly, professional, and thorough."
"I'm retired on a small pension. I was pleased that they came up with a treatment plant, including implants, that I can manage. The dentist and his staff were very nice."
"I have been extremely happy with the care and treatment that I have received over the past 5 years from Dr. Scmidt and his staff. My main reason for going was to get dental implants, which have worked iut beautifully. I highly recommned them to anyone seeking outstanding dental care. My situation was a difficult one, and due to Dr. Scmidts excellent care, I was able to proceed with having an old, bridge replaced, which, along with a few caps, gave me a smile that I had only dreamt of before."
"Everyone at Dr. Schmidt's office is friendly, caring and most professional. I feel comfortable going into the office for treatment as well as leaving the office. I always have questions, the 'teacher' in me, and yes, the questions are ALWAYS answered. Thank you for an experience I am happy to recommend to anyone. Sincerely, Maureen W."
"This is by far the very best DMD I have ever been to. Dr. Schmidt is very personable and friendly as well as all of his staff. I highly recommend!"
"It is probably a little too soon to make an educated evaluation since the surgery was only 3 days ago. I was happy with the operation and my treatment by the staff. Since I was "loopy" because of the lorazepam some things are vague. Dr Schmidt worked very hard on the extractions, the implant screws, and fitting the temporary dentures. I have a good bite. There is some very minor change to my look due to the juxtaposition of the upper and lower dentures. This should sort itself out when the final dentures are made and inserted. I have given this evaluation a 4 only because I do not really have enough experience to give much of an evaluation. I'll know more as this process progresses. I can say that I'm glad I chose Dr. Schmidt."
"My periodontist is so professional and knowledgeable in her field of work that I recommend her and the practice to any one looking for true professionalism"
"Topnotch from reception to exit instructions. Could not ask for better"
"I highly recommended dr Eric Schmidt, it was a very painless experience, is very caring professional and the staff are very friendly , They deserve 5 star and more"
"The best in the Berkshires, and perhaps beyond. Dr. Schmidt and his great and caring staff have kept this 82 yr old able to keep on chewing and free of dentures. Professional and caring dental implants and more."
"Everyone was super efficient and genuinely friendly. Dr. Schmidt explained all aspects of the process very clearly. He’s a very upbeat positive person. First impressions are very positive. Each follow up visit has gone smoothly. And I just did my final with a passing grade !! These folks are really just wonderful, no kidding :)"
"Always nervous about dental work but Dr Schmidt has mastered the art. Today I had an implant surgical procedure. No pain. I need chewing teeth in my mouth as I advance in age and I am ready to go to him as often as necessary."
"Superb interaction and care"
"The office staff and the hygienists are wonderful, also. They obviously communicate with one another as a team, and it is apparent in a patient’s perception of how competently the practice is run."
"Excellent work ... caring and professional. I highly recommend this practice!"
"Eric C Schmidt DMD. just want to say thank you.very thorough."
"My hygienist Heather rocks. Professional, enthusiastic and engaging she did an awesome job and made me comfortable while doing it...Thank you Heather!"
"Went through a 9 month process of getting an implant and they assigned the same to me every visit and everything went smoothly and if I need this type of treatment in the future I would go no where else."
"Great care!"
"Dr. Erich c. Schmidt was wonderful and explained just how he will do the extraction and implant. I highly recommend Western Mass Periodontics & Implant Specialists!!"
"Very friendly and very organized. Made me feel very confident of their operation."
"I feel fortunate to have been referred to this office. They are kind, gentle and efficient when working on your teeth. They make what could be a very uncomfortable situation much more pleasant. I wouldn’t go any where else. Thank you everyone."
"I had the best experience. Great doctor and assistants made me feel comfortable and were very pleasant. All of my questions were answered. The actual procedure was a piece of cake. Not what I expected."
"Great office, very professional and friendly. Heather is the absolute best!"
"Everyone was very professional and helpful. Dr. Schmidt was exceptional with his explanations and making my procedure seamless."
"Great place, Great workers. Good better best"
"5 star service as always! Dr. Schmidt DMD and his staff are always surpassing all expectations. Very friendly and professional. Highly recommend! Having a South County location in Great Barrington is very convenient."
"Dr Shah and his people are excellent and highly skilled professionals. They completely straightened out my teeth and found the source of the problem. Very grateful to them. January 2023 Had a cleaning today, the Hygenists there are the best! Very grateful, thanks. George Malon Jr. 7/13/23 They’re wonderful, as always !"
"Mary is the Best!! She takes great care when cleaning my teeth!!! She is very Friendly and makes me feel at ease when I visit the office Michael Carmona Mary has been cleaning my Teeth for years! She is very thruro. I feel very Comfortable when I am in the Office. Mary is very friendly and Sociable makes me feel at ease when cleaning my Teeth! Michael Carmona Mary has been my Hygienist for many years! I once told Mary it’s possible that she could be my Hygienist when she is 100 years old and I am 95 years old! I will still have my own Teeth at that age because of Mary! There is nobody that a will ever be as good as Mary!!!"
"Highly recommended. I dislike going for dental work. This office,staff and Dr.were great. Everything was explained and all my questions were answered so I could understand. Two thumbs up."
"Best, most professional and efficient office I have ever been to. Extremely knowledgeable Dr. Erich Schmidt, and all associates. Awesome sense of humor as well! They made it completely comfortable, and very easy and painless. The very best in my opinion. I had a bone graft, and a dental implant . Thanks! Julie Foppes"
"Thanks for your kindness and good job on me"
"Highly skilled surgeon and staff. I had been so afraid to have my procedure that I procrastinated for three years. If I had know Dr. Schmidt was this excellent, I would have jumped on having it taken care of right away. I had minimal discomfort, and my recovery and outcome were excellent. Dr. Schmidt personally follows up after every apartment. Excellent customer service and great surgical care! Thank you."
"Shay best hygienist I’ve ever been To like not going to the dentist -"
"Explained very well the approach to be followed and great schedule"
"My first time appointment with Dr. Erich Schmidt was just a perfect surprise. I was very apprehensive but it was just a very nice calming visit. Dr. Schmidt explained everything and did not hurry me along. Also Lauren was excellent at describing my implant surgery and had a nice personal way to inform me of all that would take place. My visit today on 6/30 was quick in and out. No waiting!"
"Dr. Schmidt is competent and caring. His staff and assistants are friendly and efficient."
"Mary is the best; always a pleasure having her keep my pearly whites shining!"
"Dr Schmidt and his entire staff were very professional and empathetic. I have had very few dental issues in my almost 70 years. I never felt rushed and the procedure was totally explained. I hope I never need to go back, but would if needed."
"Top notch care. I have been treated for implants and worked with Dr Schmidt professionally in the past, which is why he was my first call when a root canal and crown became loose recently. He and his Dds partner office have worked in tandem to make me feel at ease through an otherwise difficult experience of needing oral surgeries. Erich and his staff are all so caring and attentive - they help to make me comfortable both in office and after procedures. He even calls patients at home after to offer the personal touch and make sure healing is underway. So grateful to have professionals this wonderful in the rural Berkshires. Highly recommend!"
"Two tooth extractions. Really felt the whole staff was concerned with my comfort. Erich even called me one night at 7:30 to see how I was doing. That's just above and beyond what I expected. 5 stars all day. 👍"
"No waiting. Great staff. Clean, warm friendly environment."
"I particularly appreciated having a treatment plan ahead of time, which broke down costs. No nasty surprises! Everyone was careful to be sure I understood every step. And what a view out the window!"
"Easy to be around, good sense of humor and he knows his business."
"IT WAS THE BEST"
"We are currently not a patient of Dr. Schmidt’s. My husband had a dental mishap, and our dentist was on vacation. Dr. Schmidt agreed to fit my husband in. He was very personable, knowledgeable, and extremely pleasant. We can’t say enough good about this experience. my husband is usually very nervous for any type of procedure, and Dr. Schmidt made him feel so calm. Perhaps we found a new dentist!"
"I am a Senior and have been under Periodontic care for many years in NYC. There I experienced excellent care. My visit to Dr. Schmidt did not disappoint! I was so glad to find a Periodontist that was truly a skilled, interested pro, with a wonderful patient rapport. The staff are skilled and quite accommodating and the office is wonderful, with modern equipment. I highly recommend Dr. Schmidt."
"I could not be happier with the results of Dr Schmidt’s work. He and his staff always exceed my expectations!"
"Dr. Schmidt and his staff provide professional service. They are personable, attentive and efficient. I had a tooth pulled and a dental implant in the same visit. Pre and post op was explained thoroughly and Dr. Schmidt called me the evening of my procedure. The staff knew I was nervous and they created a very calm and cared for experience. The anesthetic was completely effective and the procedure was painless. I highly recommend Dr. Schmidt and his staff without reservation."
"Very professional. Took a long time to get an appointment but once there, no sitting around a waiting room. Right in, x-rays done and the doctor came to discuss my options. He has a nice "bed-side" manner with a sense of humor! Very happy that I came here."
"In and out (my experience, not my teeth), perfect service throughout. My hygienist was Mary, She was excellent."
"I have been a patient of Dr Schmidt’s for over 5 years, and see Mary every 6 months for cleaning. She is the kindest, gentlest and most compassionate hygienist I have ever had the pleasure of meeting. She takes her time, checks with how I’m doing, asks if I need a break and explains everything during the procedure. She also checks to see if I have any questions when my cleaning is complete. Dr Schmidt always stops in to check and also asks if I have any questions. He never seems rushed and has a great sense of humor. I’ve had one implant performed by him and I must say I am so impressed with his work. The procedure was absolutely painless and I am extremely pleased with the results. His front office staff are all very friendly, knowledgeable and courteous. Top notch periodontist and staff. Highly recommend their services."
"I am a very nervous patient after being traumatized by a dentist as a child. Dr. Schmidt was understanding , patient and kind throughout 2 procedures. I was in no pain throughout the procedures and his humerous chatting kept me distracted and comfortable. All my questions and concerns were addressed. His staff are professional, knowledgeable and friendly. I never thought I could have a ‘good ‘ dental experience till now."
"Thoughtful, caring , knowledgeable and concerned."
"Not only was the work superb but the entire experience, from the greeting by his staff to his chair-side manner, was all positive. I hope I don't need more dental work in the future but if I do, I wouldn't hesitate to use his and his staff's services."
"Kind, attentive, professional staff and service. Anesthetic completely effective. Implant installed carefully with precision, and with no discomfort or swelling afterwards. Caring, after hours phone follow up by Dr. Schmidt! I recommend Dr. Schmidt most highly without reservation."
"Dr Schmidt’s skills are amazing. Best dental work I’ve ever had. The office is equally skilled. Example, I was troubled with a portion of the procedure, the attending quickly gave me a clear confident explanation and set my mind at ease. Overall a wonderful experience."
"Professional, courteous and friendly principal and staff"
"Such a great dental office professionals very polite, great personalities. Explain what they’re doing. Great people, very pleasant and a great experience.!"
"Really really good. Highly recommend. Great staff, great doctor, great work."
"A dental practice that puts the patient at ease from the moment of check in, with friendly, supportive and professional staff is top notch & Dr. Schmidt’s practice does just that!!"
"Can’t say enough good things about Dr Schmidt and all the staff. Great experience!!! Thanks"
"From the receptionist to the dental/nursing staff, surgical team, to state-of-the-art facility and equipment all is 5 stars. Erich Schmidt is professional, highly trained and skilled, informative, patient as well as gifted with a sense of humor."
"My latest appointment was with Heather for a cleaning. She was very friendly, yet professional and loves her job! She was very determined to remove a deposit from my tooth that several others had missed over the past few years. I am not a fan of going to the dentist, but Dr. Schmidt's entire staff has always made it a pleasant experience. Would highly recommend this office."
"Dr Schmidtwas professional and discussed all the options in a clear manner and was reassuring of the process"
"Excellent service. The extraction was easy, all the post-op procedures were clearly spelled out, and the office was flexible in scheduling the removal of the stitches. Highly skilled and personable staff. I will certainly use them again!"
"I was so stressed about getting an implant but it was worry for nothing! Everything from check in to post op care was amazing. I highly recommend this professional, courteous and caring office!"
"Everyone there is very personable and professional. My only complaint is that I did not go there sooner ! But that's my fault !"
"Dr. Shah and his team are the most helpful, professional, nonjudgmental, kind and generous team I ever have seen in a medical setting. It helps, it helps a lot."
"I started going to Dr. Schmidt's since January and I definitely recommend going to their practice. I have Heather as my hygienist, and I've rarely seen someone who takes their time with you and makes sure to be so thorough with their cleaning. Her passion for her work radiates through her conversations with you, and she definitely makes cleaning fun and educational for you as she walks you through the processes and gives you hilarious analogies. Thank you for helping me not lose any tooth.😋"
"Very professional and gentle, great people and great place."
"I had a procedure here to fix some recessive gums. Top notch. Super kind and really comfortable experience overall. I had this procedure once before elsewhere and it was much, much worse. Thank you for making my experience a good one!"
"Second time I'm using the services of Dr. Schmidt. In addition to his impeccable abilities he brings a calming to the experience that is not a common thing to find. Nice person, great skills."
"Got me in for assessment quickly, Laid out a plan, priced it out, booked the necessary appointments and had me out the door in 30 minutes. Couldn’t have been smoother."
"Pleasant, efficient, thorough in explaining everything about procedure to post- procedure expectations."
"Courteous, professional, efficient and personable service. Highly recommended."
"I’ve been having a lot of work done here, and everyone is amazing! It has made the process that much easier and made me more comfortable. They are very informative and very patient with me. I love the staff and look forward to getting to where I want to be with my dental work here! I highly recommend! They are lovely, professional and make me feel at ease. Dr. Schmidt is the best of the best!"
"Painless procedure. The recovery, not so painless, but bearaable."
"Great staff and thanks"
"Professional, efficient and friendly business to visit."
"Dr Schmidt is wonderful! He and his staff are very compassionate & kind. I have had implants and extractions both painless & perfectly done! He is the best at what he does, always making sure his patient feels comfortable during the procedure. Thank you Dr Schmidt & staff! Deb Galvagni"
"Outstanding in every way. I have been Dr. Schmidt's patient for years and he is everything one could hope for in a dentist. If all dentists were as competent and compassionate as Dr. Schmidt, no one would ever fear the dental chair."
"Dr. Shaw & Mary Margaret were very informative, kind, and professional. Very little discomfort day of procedure, none the next day.I’m very pleased."
"Very friendly staff and was very attentive to all my questions"
"Erich Schmidt has been caring for me for years with medically necessary and complicated implants. His office is always impeccably clean and welcoming. All the staff greet you with a warm welcome and are very attentive to your needs. In addition, he is an excellent surgeon, who I trust completely. Equally important he is honest and truly cares about his patients well- being. I feel so lucky to have found him."
"You are all amazing. Attentive, kind and professional. The office staff all did an excellent job of making you feel valued and comfortable. I would highly recommend. Darlene Lockwood"
"Dr. Shah is absolutely the best. Provides great service and information."
"Professional, caring and efficient office! Special kudos to Shyam Shah D.M.D. and Jessie Mazzeo"
"Dr. Schmidt and his professional staff are kind and compassionate. Procedures are explained thoroughly, follow up is great, and the dental work is excellent. I arrived early this AM for an x-ray only to discover I had the wrong day! The staff couldn’t be more accommodating and fit me in as if I had the correct day. Thank you so much! I’m not an early morning person so this was truly appreciated!"
"Great"
"Every member of the staff was courteous and efficient. Dr. Shah is patient and explained everything carefully and fully. I am a returning customer and have complete confidence that my Dental issues will be resolved."
"Friendly, capable, attentive staff and doctor. Another oral surgeon told me I couldn’t get an implant, but Dr. Schmidt said I could and did a great job."
"Excellent experience start to finish. Dr. Schmidt and his team are professional, kind, responsive, and importantly, they do excellent work. Patients are cared for, examined using modern technology and treated well. I’m writing this review after 6 months of treatment and several visits. From the front desk, to the x-ray techs, to Shay, Lauren and others, everyone provides quality care and is enjoyable to interact with. I don’t usually leave reviews, but as someone who has been to many care providers over the years, take it from me: Dr. Schmidt provides a top notch experience. I am pleasantly surprised and happy to provide my highest recommendation."
"Very clean, professional, and friendly staff. Awesome experience."
"Dr.Schmidt and staff performed a wisdom tooth extraction today. I've been a patient here for quite some time now. Not only does the good Dr and staff do an outstanding job, dr.schmidt even called me later in the day/evening to check in on me . That's a rarity in itself . If your looking for a periodontist in the Berkshires area or someone to tend to the special needs of your oral care....look no further. Dr.schmidt and staff are well educated, very professional, make you feel comfortable, they offer an array of oral care needs, and they truly care."
"I was so pleased. With the fact that they took me in an emergency, an such bed side manner. Very professional. An the work was two extraction, quick an painless. An a big Thank you for taken great care of me I I would recommend Dr Eric Schmidt an his staff,Thank you Kelly Quadrozzi"
"Soo happy with the care and professionalism. Also with knowledge of dentists in area for assisting with further issues. Totally worth every penny I'm going to spend!!"
"In for a biopsy. Seen by doc right on time and in and out in about 30 minutes. Nice delicate touch. Doc did a great job to explain today’s procedure and what to expect in next week or two."
"very professional organization; Dr. Schmidt was clear, answered all questions and very pleasant to deal with."
"Dr. Schmidt has removed a tooth for me, and implanted a post to hold a crown. Completely painless, informed me about the procedures and was responsive to my calls. His staff are excellent as well! I highly recommend the practice."
"This office is awesome!"
"Everyone at Dr. Schmidt's office was very kind and helpful. I am not even a regular patient of his. I am in the process of moving and they told me what to do to get my dental records and are going to recommend some dentists for me in the town I am moving to. I would highly recommend Dr. Schmidt and his team to anyone."
"Amazing staff and drs!"
"quality care and an overall great experience"
"everyone is always so nice, helpful and professional"
"Dr Shaw and all the staff are professional, personal and well organized. I would highly recommend them."
"From start to almost finish, Dr. Schmidt and his staff have been professional, friendly, knowledgeable, and reassuring. Thank you so much!"