At Western Mass Periodontics, we're proud to offer a variety of solutions to help our patients reclaim their smile and oral health. Below you will find various testimonials from past and present patients. Once you review these testimonials and get to know us a little better, give our Pittsfield or Great Barrington, MA office a call to schedule a consultation.
"I had traveled over 2 hours for an appointment. When I got to the office, I was told I was a week early! Oh no! The staff was so wonderful. They saw me anyway and did what needed to be done regarding an exam and X-rays on the implant sites. They, then, sent the results of said visit to my general dentist that I was seeing later on. I was so very grateful."
"Professionals and curious from the first meetings all the way through the surgery and beyond. They cover everything with Excellent staff and professional doctors that are human too."
"My experience today was excelent. The hygenist was very skiiled and very helpful advising the best way to maintain a healthy mouth.. A very very good experience"
"I really appreciated Dr. Salzman's patience and kindness in answering all my questions and in taking a conservative approach for now. Front desk was lovely and the assistant was pleasant."
"The staff and doctor made the extremely unpleasant experience of having multiple teeth removed as comfortable as possible. In retrospect I would have liked some after action pain control beyond ibuprofen at least to get through the initial pain. I get not want to over-prescbribe narcotics, but just something. The adjustment to wearing dentures is going to be intense."
"I cannot say enough good things about Western MA Perio...In particular, Dr. Salzmann and Margaretmary. They have been so kind, so patient, so understanding, and so thoroughly professional to a dental-phobic, terrified, nervous new patient facing a variety of dental issues. Each visit has been made (slightly!)less nerve wracking by their sensitive and calm approach, while thoroughly explaining "what's going on", working out the best treatment plan, and performing the necessary procedures with expertise and skill."
"Dr Schmidt is an amazing dentist, kind, funny, and exceptionally skilled. I was so impressed with the professionalism of the whole office staff and Ally the dental assistant who took care of me. I would recommend Western Mass Periodontist to everyone."
"Dr Salzmann is very conscientious and caring ! Always gives me time and explains things thoroughly. The assistants, MacKenna, Jenna and Alli were very helpful, as well."
"I am so grateful for Dr.Schmidt and specifically Margaret Mary. The empathy and compassion was outstanding. After seeing a dentist and a specialist this week, I was left with tons of questions, no game plan, and in pain. Dr Schmidt evaluated me and told me exactly what needed to be done, answered my questions, cared about my pain, and I am now feeling better about the process going forward. Thank you so very much! Your kindness will not be forgotten!"
"I had dental surgery today and was so anxious! Dr. Salzmann and Dee were amazing - quick, expert, and compassionate. They made this tough experience so much easier on me!"
"I have a fear and dislike for periodontal anything, but Western Mass eased my fears with their knowledge and gentle approach. Everyone was super friendly and professional!"
"Upon the recommendation of my dentist I sought a consultation with Dr. Schmidt for a sensitivity issue related to gum recession. Dr. Schmidt and his staff were professional and thorough during the meeting. They took pictures and performed an examination. I also had X-rays taken that will be accessible to my dentist. They provided information about the procedure as well as my specific circumstances and potential timeline for treatment as well as follow up care. I feel confident that they have provided a treatment plan that will benefit my oral health in the future. They also advised that my issue is not emergent and I could schedule the procedure when I was financial ready and did not pressure me to have the work done which I felt was considerate and honest."
"Very happy with the entire process. The extraction was fine, Sebastian told me what he was going to do. McKenna was terrific, very professional and to the point."
"What a lovely experience. The staff & my surgeon, Dr. Salzman, could not have been kinder! He was extremely patient with me as I was having a wisdom tooth extracted and had no idea what to expect. All in all I would highly recommend Western Mass Periodontal!"
"Heather is my dental hygienist at Western Perio and I could not be more pleased. She is exceptional at her job. Dental cleanings can be very uncomfortable in the wrong hands, but with Heather discomfort is minimal while still thorough. She is always prompt and keen to listen to any concerns I may have. I highly recommend her and Western Periodontics."
"Everyone treated me with professional curtesy and friendliness. I had a good experience with very little pain! I would highly recommend this office to everyone."
"It was a wonderful experience.The staff were knowledgeable and friendly.I did not have to wait weeks for my appointment Overall it was a great experience.I am very pleased and happily will return for my follow up appointment..Went back for my follow up, once again the staff were friendly and efficient. I wouldn’t hesitate to return to this office for all my periodontal needs."
"My extraction was quick, efficient, and free from significant lingering pain. Very satisfiedI returned today and Dr Saltzman efficiently installed my implant. Front office staff was particularly helpful during this appointment. Very satisfied again."
"Everyone is pleasant and informative. Dr. Schmidt is excellent. He makes sure you know exactly what he is doing and he makes sure you are not experiencing any pain."
"Erich is exceptionally skilled in simmering this patient’s’ trepidation and anxiousness over procedures. Jenn expertly answered many questions in a calming tone that added to the comforting and caring atmosphere."
"Very professional. Dr. Saltzman is extremely knowledgeable and skilled. His assistant is also knowledgeable and friendly. All staff are friendly as well."
"Dr Schmidt was professional, fun, animated and easy to talk to when your mouth wasn't full of dental tools. He made it easy as did his assistant. I was made totally aware of the procedures, options, and a well laid out road map as to what expect, to include expenses."
"Yesterday I had a small but worrisome dental emergency. Dr. Schmidt’s practice at Western Mass Periodontics was able to schedule a last minute appointment for me, which I really appreciated. Everyone I encountered was friendly, efficient, and professional, from reception to the assistant to Dr S himself. They solved a problem that might have ruined an upcoming trip. Many thanks to everyone."
"I have had some very bad experiences at different dentist along the way. Unfortunately, I had an infection and broken root on one of my teeth. Dr.. Erich Schmidt examined me and my x-rays and confirmed the diagnosis. There was no way to save the tooth so it had to be extracted. Dr. Schmidt was a very conscious of my trepidation and nervousness. After the numbing, He was very empathetic and took the process slowly. He would add more numbing medication when I needed it without any judgment. The extraction went surprisingly well, and he did a bone graft. That evening he called to make sure I was doing fine. Today is the second day and other than a little soreness, there is no pain! I highly recommend this office for anyone who needs work, especially Dr. Schmidt."
"I had the best cleaning of my life with Heather!She was so caring, very detailed and professional. It was painless and so well done. She gave me great personalized recommendations.I wish I have met her before. I will always be happy to go back.There is no more perfect and professional person than Heather to maintain your periodontal health 👌🏼"
*Individual results are not guaranteed and may vary from person to person. Images may contain models.